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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Zesty

Jul 11, 2024  on Shopify

Great option. If you are a beginner they have drop shipping academy with weekly calls that help you get going. I highly recommend

Bellibae

Jul 11, 2024  on Shopify

Nyka helped me fantastically! I had an issue with processing a product, and she took all the time and patience with me, guiding me step by step through everything. I am super satisfied with the service. You can't get better service!

HydroSip™

Jul 11, 2024  on Shopify

Fast response.

Bylynes™

Jul 11, 2024  on Shopify

very helpful

Nite Bless

Jul 11, 2024  on Shopify

Zendrop support team is amazing, i needed help and i was assessed by Franz in seconds. The team is professional,there Upgrade plan is amazing! highly recommended!!!

Luxe Home

Jul 10, 2024  on Shopify

I love Zendrop! As I was building my Shopify store, I ran into a lot of issues, there customer support team has really helped me out a lot. There team is quick to get back to you and there zenbot really does help a lot. Zendrop has not let me down.

SunnyWay

Jul 10, 2024  on Shopify

Great support team

Simniche

Jul 10, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business, providing seamless integration with my eCommerce store and access to a wide range of high-quality products. The platform’s reliable shipping and excellent customer service have significantly boosted my customer satisfaction rates. I highly recommend Zendrop for anyone looking to streamline their dropshipping operations and scale their business efficiently.

wadianfco

Jul 10, 2024  on Shopify

Practical, profitable, easy to use and reliable

My Store

Jul 10, 2024  on Shopify

Overpriced products.

CascadeWave

Jul 10, 2024  on Shopify

Nadra

Jul 10, 2024  on Shopify

I love Zendrop this far; the customer support is great and I cannot wait to grow with them!

Waves & Whirls

Jul 10, 2024  on Shopify

Super good platform, the customer service is Excellent! Juan was very helpful and informative. Keep it up guys!

monaza

Jul 10, 2024  on Shopify

Thank you very mush Zendrop for helping me through my business especially customers service, 100% recommended

Neospec.

Jul 10, 2024  on Shopify

Stella Rose Jewelry

Jul 10, 2024  on Shopify

Worst dropshipping service ever. It looks pretty I had some order when i started my website They took so long to arrive and I contacted their customer service many times. i could non star i would prefer to select that.

Kiraras Store

Jul 09, 2024  on Shopify

Very good customer attention, it is especially fast on answering your queries and, even when they do not know something, they are honest enough to tell you straight on your face. Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

E Com Store 1

Jul 09, 2024  on Shopify

Customer service will help with whatever you need. Marianne was more than helpful

Valor Horology

Jul 09, 2024  on Shopify

Super fast help when I needed it, problem solved in around 5-10 mins

EcoCandlesoul

Jul 09, 2024  on Shopify

Verry satisfied, the customer service staff is always ready to answer questions and help...today thank you Jemima!!!, ...on another occasion Knight and so many others

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