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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Project-Ion.shop

Jul 18, 2024  on Shopify

I needed help at a late hour and Cyril was right there with the absolute calmness patience. She walked me through each and every step making sure I understood each process. 5 stars is an understatement.

Feature Fiesta

Jul 18, 2024  on Shopify

Amazing customer service and great platform to work with!!! :D

RejuvenatingVeil

Jul 18, 2024  on Shopify

Customer Service is extremely helpful, refunded my money almost immediately.

Vi&Mi products

Jul 18, 2024  on Shopify

Una Iglesia Exitosa Habla Bien

Jul 18, 2024  on Shopify

Zatheria

Jul 18, 2024  on Shopify

Nyka is the best! Thank you for your cooperation & patience!

Shammah MD

Jul 18, 2024  on Shopify

Helpful

Xempres

Jul 18, 2024  on Shopify

Jobelle She has helped me a lot. I was very afraid of a problem with a payment and she has given me a quick and effective solution. Without a doubt, I will invest money here. Thank you Jobelle.

Personal Touch Woodworks & Engraving

Jul 18, 2024  on Shopify

Classic bait & switch BS on too many products - you see a good price on an item, then find out it costs 100x that to ship it! I want up-front pricing. Show me the total price up front. I don't have time to fool with stupid games like this.

EZ Tech Life

Jul 18, 2024  on Shopify

It's a very good app and easy to use, however the search is not advanced enough. It is difficult to find products to match the title and there is no photo search, which there is in others. Order fulfillment takes a lot in general, the prices seem competitive though. They have lost 2-3 orders of mine but the support is well trained and offered a reorder soon after. What i would need more is better order and variant flexibility, meaning to be able to edit an order to add more or different variants and products.

RURU

Jul 18, 2024  on Shopify

Very easy to understand UI. Incredible customer service and human responses to queries in a matter of minutes

Glamor &Garments

Jul 18, 2024  on Shopify

Its doesn't mean I,m just visting only but sir i know your participation in market the name of brand sorry sir im new here but not under standing how to work in market and how to sell products i want the help of a mentor which one guide me thanks a lot for your touch to me and assisting me politely thanks regard

Skin care for you

Jul 18, 2024  on Shopify

The team was very fast in responding to my questions and helpful with the answers

MIC goods

Jul 18, 2024  on Shopify

Amazing customer service, good prices for the plans, wide variety of products, highly recommend

MsFlawless

Jul 18, 2024  on Shopify

i had amazing experience, the agent answer quick and always happy to assist you

Evorp

Jul 17, 2024  on Shopify

Great customer service! Fast, polite and always helpful. 5 stars!

Valley Dealz

Jul 17, 2024  on Shopify

Happy with my experience so far very helpful support team!

My Speakzy

Jul 17, 2024  on Shopify

good service

Uncommon Joy

Jul 17, 2024  on Shopify

Excellent support service, Jinky served me, I am satisfied with her help, she explained everything

EcoChill

Jul 17, 2024  on Shopify

very good service and the service is very fast, I highly recommend using this application as it makes it a lot easier

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