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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Case Mind

Aug 04, 2024  on Shopify

INNOVASPHERE

Aug 04, 2024  on Shopify

La atención es inmediata y satisfactoria me voy con una buena impresión de ver a Zendrop como un buen socio comercial

SimpliCook

Aug 04, 2024  on Shopify

Mir gefällt das Dashboard von Zendrop sehr gut und es ist gut strukturiert aufgebaut. Der Support ist außerdem sehr hilfreich und unglaublich schnell, ich konnte nicht einmal meine Nachricht an den KI-Nachrichtenbot schreiben, bevor mir ein Supportmitarbeiter geantwortet hat. Ich kann Zendrop nur weiter empfehlen, super Lieferant!

Mystiq Shop

Aug 04, 2024  on Shopify

Zendrop is incredible. The staff is great, and if you're ever stuck they always have a solution for you. They make importing from AliExpress super easy and their community hub is incredible.

Zypple

Aug 04, 2024  on Shopify

The support staff is friendly and the app is very user friendly.

BrightLine Shops

Aug 04, 2024  on Shopify

Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!

Ventasoop

Jul 31, 2024  on Shopify

Me párese muy buena app se las recomiendo me gustó la atención q te dan y solusiones

GYM HÄUS

Jul 31, 2024  on Shopify

I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.

JMI4BEE.com

Jul 31, 2024  on Shopify

Nothing is a bother to them vary patient thank you for everything

Seasonscape

Jul 31, 2024  on Shopify

Amazing staff, amazing service.

HomeWald

Jul 31, 2024  on Shopify

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

Pilaby Baby Pillow

Jul 31, 2024  on Shopify

My Store

Jul 30, 2024  on Shopify

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

Therapy Comb ™

Jul 30, 2024  on Shopify

Great service, good quality supplier

PureGesund™

Jul 30, 2024  on Shopify

Phitness Pro Ltd

Jul 30, 2024  on Shopify

Spoke Jobelle, she was great. She dealt with my issue straight away and quickly

My Store

Jul 30, 2024  on Shopify

Customer service is amazing and fast!!

LUNAJENNA

Jul 30, 2024  on Shopify

Impresionada con la atención al cliente que me han brindado

Uniquely

Jul 30, 2024  on Shopify

Lo que me encanta es la atención, muy rápida y me solucionaron una cuestión muy complicada en la que enlace una cuenta distinta con mi página a la que tenía la versión premium y se solucionó todo bien genial el soporte

Steph wellness Hub [SWH]

Jul 30, 2024  on Shopify

Thanks to kelly the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.

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