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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Cuddles & Meow

Aug 06, 2024  on Shopify

Zendrop team is on top as always!

Delikaffe

Aug 06, 2024  on Shopify

We were in need to source some products and the support was super helpful in explaining us how the process works! Juan from support instructed me on what to do, and then checked himself to see if we did it all the right way. Thank you for the help Juan :)

KITRO®

Aug 06, 2024  on Shopify

They provide fast response and support. Recommended.

Fitsport

Aug 06, 2024  on Shopify

Besides the fact Zendrop made a mistake with the product catalogue. Your service was excellent with a great response in resolving my issue. Thanks Janelle

StyleSpectrums

Aug 06, 2024  on Shopify

I requested a size chart, and within 24 hours, the support team sent it to me.

DueDrop - Home

Aug 05, 2024  on Shopify

Very professional

AuroraluxeStore

Aug 05, 2024  on Shopify

wonderful experience as always

GatorAte

Aug 05, 2024  on Shopify

User friendly software with exceptional customer support team!

The Locke Box Jewelry

Aug 05, 2024  on Shopify

Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!

DogBudz

Aug 05, 2024  on Shopify

Always helpful.

WaveGlow™

Aug 05, 2024  on Shopify

Awakenia

Aug 05, 2024  on Shopify

Just fulfilled first order. Looks good so far. Good support.

Summit Sports Goods

Aug 05, 2024  on Shopify

Pretty good overall expierence. Unfortuanatly they still have not sorted the extension for aliexpress import. 1 start saddly. Great customer support tho so ill leave a 3

My Store

Aug 05, 2024  on Shopify

very good and fast service no joke

Arakan Apparel

Aug 04, 2024  on Shopify

pretty good

Bonkera Boutique

Aug 04, 2024  on Shopify

I've been using Zendrop for my dropshipping business for the past few months, and overall, I'm very satisfied with the service. The platform is user-friendly and makes it easy to find and import high-quality products into my store. I appreciate the variety of products available and the fast-shipping times, which have helped me keep my customers happy. The integration with Shopify works seamlessly, and the customer support team has been responsive and helpful whenever I've had questions or issues. Zendrop has been a reliable partner in growing my e-commerce business, and I would definitely recommend it to other dropshippers looking for a dependable fulfillment solution.

AruraFlowBottle

Aug 04, 2024  on Shopify

very knowledgeable and helpful every time! excellent service!

Nanomads

Aug 04, 2024  on Shopify

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

PureScense

Aug 04, 2024  on Shopify

Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.

Athena: Buy with Wisdom

Aug 04, 2024  on Shopify

Very helpful. Thanks Nyka.

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