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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

JayCWandershop

Aug 09, 2024  on Shopify

I had so much trouble trying to figure out my shipping information and luckily got paired with Jo who was so helpful and together we were able to figure out the issues I had with my account. I highly recommend getting in-contact with Zendrop support to help you out with any issues you may be having, and hopefully get pair with Jo! Thank you Zendrop!

OFF EARTH VIBES

Aug 09, 2024  on Shopify

Love the team and how quickly they were able to help. Had an issue that was driving me insane and Jemima and I were able to resolve it in less than 10 mins! Love how everything is set up and easy to maneuver. Thank you!

Aspik Collection

Aug 08, 2024  on Shopify

buena atencion

TechBuyz

Aug 08, 2024  on Shopify

Zendrop has probably the best customer service I have encountered. It is immediate and always helpful

My Store

Aug 08, 2024  on Shopify

Excellent customer service and very intuitive app. Highly recommended!

Movi - Stockholm

Aug 08, 2024  on Shopify

Juan immediately helped me when i reached out for his help! Within a few minutes my problem was solved by him. Great service!

RA Luxury Lifestyle

Aug 08, 2024  on Shopify

great service, really appreciate the team.

Relaxed Desk

Aug 07, 2024  on Shopify

Love this app - so easy to use. My issues are that they don't have a research ad feature and that they don't source larger items likes desks & chairs.

Interactive Designs Gift Shop

Aug 07, 2024  on Shopify

best customer service, glad to work with zendrop

Hulmstore

Aug 07, 2024  on Shopify

Zendrop is mission critical to our drop-shipping business. It has the flexibility needed to manage the most simple to the most complex business. It's definitely one of the best on the market.

Zenful Lifestyle

Aug 07, 2024  on Shopify

Infurtuation

Aug 07, 2024  on Shopify

Zendrop has the best customer service, they would not end the chat until I was completely satisfied. They are great at sourcing products as well, was easy to get a product to my store. So much better than AutoDS in my opinion.

Droppond™

Aug 07, 2024  on Shopify

They respond very quickly via chat. Actions are also taken swiftly!

MOTOBOYZ

Aug 07, 2024  on Shopify

Juan is a champ!

Canvas & Co

Aug 07, 2024  on Shopify

The first thing that hooks me is the assistance they are giving. Its top notch! They will actually help you with your problem. Couldn't be happier with the experience. Especially Juan. He is very helpful.

beyondel

Aug 07, 2024  on Shopify

Their team is very patient and very skilled in their work

Pet Central Access

Aug 06, 2024  on Shopify

Zendrop has made my drop shipping process so easy, especially being a beginner it really helps me. Very easy to use and understand and the customer service is impeccable!!

Henster eCommerce Hub

Aug 06, 2024  on Shopify

Zendrop has been a great ally for my new e-commerce business. Their user-friendly platform has streamlined my dropshipping process with a vast selection of high-quality products. Reasonable standard shipping times have boosted customer satisfaction. Their excellent customer support quickly resolves issues. Overall, Zendrop is a game-changer and is highly recommended for enhancing dropshipping operations. Four stars for now!

Digital Gallery

Aug 06, 2024  on Shopify

Tiene un soporte al cliente muy rápido y eficaz, Recomendado!!

xaymur

Aug 06, 2024  on Shopify

they have nice services

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