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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Aug 30, 2024  on Shopify

Zendrop has great products and amazing customer service. It is currently 1:30 AM and I was having trouble then decided to message for help and they got back with me in a matter of a couple of minutes. (Ian deserves a raise;) ) 10/10 would recommend!

LuxeStreet Boutique

Aug 29, 2024  on Shopify

I was having so much trouble connecting my 2 shopify stores to my Zendrop Plus plan. I tried for 4 days, trying to follow the instruction on Shopify Connecting/Disconnecting Accounts in Shopify without success. I am delighted to say an angel named Nyka, answered my chat in Zendrop and assisted me with successfully connecting both stores to my Zendrop Plus account and I am so grateful and feel this is the start to a beautiful business relationship with Zendrop assisting me to scale up my stores profits. Nyka is an asset to Zendrop's Company Success.

Essentiel Bien-être

Aug 29, 2024  on Shopify

Zendrop is an efficient marketing tool for market product search and analysis with an available techteam ..always prompt to support... I will partnership Zendrop and recommend ...thank Zendrop

My Store 1st

Aug 29, 2024  on Shopify

good

TopPaws

Aug 29, 2024  on Shopify

Response times are a little long but good experience so far with the actual fulfillment side of things.

SOA Gaming 2305

Aug 29, 2024  on Shopify

the support Mr. Juan very helpful :) thanks

Tintin's urban Utopia

Aug 29, 2024  on Shopify

Quick reply and easy chatbot help.

Home Haven Essentials

Aug 29, 2024  on Shopify

wane dropship zendrop is the way to go

My Store

Aug 28, 2024  on Shopify

Customer service is insane, product selection is insane, ease of use is insane. It really doesnt get any better than this

RevitaBand

Aug 28, 2024  on Shopify

Customer Service has been top notch. From quickly sourcing products to fantastic customer service, I have enjoyed setting up my store so far with their products. Overall it's a pretty easy-to-use app, I'm excited to see how the process works once I get up and running. I know they are highly recommend by many dropshipping folks and am happy to join them in saying you won't regret it.

ShopFerante

Aug 28, 2024  on Shopify

The Tiki Yard

Aug 28, 2024  on Shopify

RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.

Lucia Vendor

Aug 27, 2024  on Shopify

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had Cyril helped me out to figure out how to get access to my pre built store

twokk

Aug 27, 2024  on Shopify

This support is a great attribute to this program I recamend it and use it everyday.

My Store

Aug 27, 2024  on Shopify

Aviod this company! There are plenty of other Dropshipping companies that are reliable and trustworthy. I paid for the Plus plan and was told that I would be given a store and be able to check it out and request a refund within 5 days if I wasn't happy with it. They did not send me the store, the 5 days passed and they refused to give me money back. Apparently even though I had no store, I still had to decide within 5 days if I was happy with it or not! They said they would give me the store but not a refund, I did not want to continue with a company that provides misleading information to get you to sign up and then doesn't do what they say.

Beauties Healing

Aug 27, 2024  on Shopify

Great

Majella's Pet Store

Aug 27, 2024  on Shopify

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

Feed the need

Aug 26, 2024  on Shopify

Jemima was very helpful. Jemima fixed my issue with zendrop in a very timely manner.

My Store

Aug 26, 2024  on Shopify

I am so impressed with the politeness of the Agent I spoke with and her patience with me and my issues. They were resolved on point and I am now doing the happy dance. Way to go Zendrop...!!

grand gear express

Aug 26, 2024  on Shopify

The best

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