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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

SWEATY PAWS

Sep 14, 2024  on Shopify

really good from the pro plan to the free - it is all you need to source and reliably dropship products without worrying about quality assurance.

Katherine Rogers

Sep 13, 2024  on Shopify

If you're looking for an unparalleled dropshipping experience that balances simplicity, The customer service is excellent, and they offer a wide collection of items. I would definitely recommend ...

Cutieprint

Sep 13, 2024  on Shopify

Very helpful customer service, very good app!

HouseHoldHeaven

Sep 13, 2024  on Shopify

Ansprechpartner immer sofort da. Schnelle Bearbeitung

Nur by Meshal

Sep 13, 2024  on Shopify

Beautiful and easy-to-use interface and amazing customer service esp Juan. Best man

Komforth

Sep 12, 2024  on Shopify

I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers

Benelus

Sep 12, 2024  on Shopify

fast and professional support

Dynasty Shops

Sep 12, 2024  on Shopify

Good customer service

OTAKU ANIBOY

Sep 12, 2024  on Shopify

Brilliant app and very supportive customer service. Easy to follow up and as a new in drop shipping this app really helped my journey

Mavenish

Sep 12, 2024  on Shopify

As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.

ClearTaps

Sep 12, 2024  on Shopify

Good

A-Kin Store

Sep 12, 2024  on Shopify

Prompt customer service

Adneme

Sep 12, 2024  on Shopify

very helpful! every time i have an issue i just go to zendrop support and they help me out very quickly!

Inovex

Sep 11, 2024  on Shopify

My secret weapon for dropshipping success. The platform is intuitive and packed with features, but the real standout is their amazing customer support. They're always there to help, no matter how big or small the issue. If you're serious about dropshipping, Zendrop is a must-have.

ZapLint

Sep 11, 2024  on Shopify

good assistance

Attic Puppy

Sep 11, 2024  on Shopify

I recently had the pleasure of working with Mariane from the Zendrop team, and I couldn't be more impressed with her exceptional service. From the moment I reached out with my inquiry, she was incredibly responsive and attentive to my needs. Mariane went above and beyond to ensure that an additional variant of the product was added to the listing, which made a significant difference for my business. Her efforts and dedication truly made the process seamless and stress-free. Thank you, Mariane, for your outstanding support and for making my experience with Zendrop a fantastic one!

technoplode

Sep 11, 2024  on Shopify

I was having some trouble logging in. So I reached out to customer support. Told them my situation and they were able to help me out with some solutions. Now, everything's back to normal. Great customer service.

Tecworld

Sep 11, 2024  on Shopify

soo helpfull thanks

Lustrix

Sep 11, 2024  on Shopify

Zendrop's support has been impressive — they respond quickly and efficiently, helping with setup and integration issues. There was one time they took a bit longer to reply, but overall the communication is polite, and the instructions are clear.

NebulaKong

Sep 11, 2024  on Shopify

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