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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Clautica

Oct 06, 2024  on Shopify

they reached out fast with there online support time and helped me fix my issues. very good platform!

Sportacus

Oct 06, 2024  on Shopify

The support team is incredibly professional and responsive, addressing my concerns quickly and efficiently. They went above and beyond to help resolve my issue. Highly recommend Zendrop for their outstanding service and commitment to customer satisfaction!

Zatheria

Oct 06, 2024  on Shopify

Renvi

Oct 06, 2024  on Shopify

Thanks to Mariane

Fnatek

Oct 06, 2024  on Shopify

A bit too expensive for worldwide shipping, but the app is super convenient and easy to use.. and their customer support is top-notch!

Shop Drop Go

Oct 06, 2024  on Shopify

Great support. Quick to respond and always so pleasant and helpful. I've bugged them so many times with ?'s that pop up at any given point and time but it never matters to them. They completely understand and make sure that the questions that I think may be stupid are just as important as any others. A huge thank you to each of them that has helped me out.

Producto best

Oct 05, 2024  on Shopify

Ayuda 100% garantizada. Muy buenos en su trabajo.

People Quick Shop

Oct 04, 2024  on Shopify

SAYGLOSS

Oct 04, 2024  on Shopify

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

SerenLuxe

Oct 04, 2024  on Shopify

glad i'm working with zendrop

Pawllies

Oct 04, 2024  on Shopify

They have a great customer support!

SEASON DEALS

Oct 03, 2024  on Shopify

great support ever

GShop

Oct 03, 2024  on Shopify

Zendrop is a great dropshipping app.

Wine Whisper

Oct 03, 2024  on Shopify

Highly recommend great service easy to make a Shopify store.

UFA Collections

Oct 03, 2024  on Shopify

i have an issue to reinstall zendrop. please helpout me to reinstall it. 403 Forbidden issue accured that zendrop allows only one active store connection. i have cleared my caches ans apply incognito mode also but failed

xDrop Store

Oct 03, 2024  on Shopify

Zwina

Oct 03, 2024  on Shopify

Zendrop-Dropshipping support team have great customer service. They go over and above to make sure your problem is solved and if they can't they will reach out to others to make sure they solve your issues. They take time to listen to there customers and act accordingly. I cant thank them enough for there support today.

OnelyOnline

Oct 03, 2024  on Shopify

Awesome app! Thank you Mariane for your service!

Creative Cadres

Oct 03, 2024  on Shopify

Support client au top!

Brielle Emporium

Oct 03, 2024  on Shopify

I had a processing problem and was able to reach out to zendrop and got a response from one of the customer service reps, Juan.Thank you

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