Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,423)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

La Maison Care

Jun 02, 2025  on Shopify

Bitte nicht nutzen. ich habe die app deinstelliert und mir wurden ohne das ich es genutzt habe 26 EURO abgezogen!

Comercializadora de Aires Bluestar S.A. de C.V.

Jun 02, 2025  on Shopify

Great Customer service!

Assortique Inc.

May 30, 2025  on Shopify

Absolutely love Zendrop as always, been using it for a year. Fast shipping for customers, amazing customer support, and overall good dropshipping platform with good profit margins! Thank you Harvey and the whole team

HYKLE

May 30, 2025  on Shopify

Scammers! DO NOT USE! I installed the app with the promise of 7 days FREE Trial, but as soon as i linked my first product they charged me and refused to refund! I only found out when i saw the bill from Shopify that says: Zendrop - Dropshipping & POD (Uninstalled) $29.00 Then i contacted them, but they REFUSE to refund on the ground that "5 days period for refund request expired". How can i not miss the 5 days period if i never expected to be charged in the first place!!! I'm going to report that scam crocks to Shopify

TickcleT

May 30, 2025  on Shopify

Five stars for Shiza. She is helpful and quick respond and take care my questions.

Womedsup

May 29, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Outstanding First-Time Experience! I had my very first sale, and unfortunately, the item turned out to be out of stock—what a bummer, right? I reached out to Zendrop Support not expecting much... but I was blown away! In less than 30 minutes, I received a prompt and professional reply from Harvey Khan, who not only explained the situation clearly but also guided me step-by-step on how to handle it. He even suggested practical alternatives to offer my buyer. To look for a similar product on Zendrop, make the offer, to avoid missing the sale. I did. Exceptional service, fast response time, and genuine support. This level of customer care is rare and deeply appreciated, especially for someone just starting out. Thank you, Harvey, and Zendrop! You’ve earned a loyal user. — GG. Womedsup

GoWild Auto

May 28, 2025  on Shopify

Zendrop charged me twice for the Plus plan and then downgraded my account to Zero. I received no features I paid for. Support ignored me until it was “too late” to refund. I was promised benefits and got nothing. Terrible support, broken billing system.

Mijn winkel

May 28, 2025  on Shopify

I only installed it, it saïd that they will only bring costs when using the app. I have never used the app once and now they have taken $30 for no reason do please watch out for this scam

Elpis Luxe & Co.

May 26, 2025  on Shopify

Today, Merjerrie assisted me with my questions and concerns, came to my rescue, and helped me solve the problem. I am very grateful for her support, especially since we are under much work pressure. Krisnalyn also helped by quickly reporting the issue. Thank you so much to the entire team!

PetHealthWellness

May 25, 2025  on Shopify

Great service from Liezel! Very helpful.

FLERIXE

May 25, 2025  on Shopify

i like zendrop

My Store

May 25, 2025  on Shopify

I was charged for two months without any prior notification, even though my store was never published or used. Zendrop refused to refund the April charge, citing a strict 5-day refund policy, despite the fact that I never utilized their services. This approach feels unfair and lacks transparency. I would caution others to be wary of such billing practices.

Moderndition

May 24, 2025  on Shopify

good

My Store

May 23, 2025  on Shopify

Zendrop has the best customer service response. They respond fast and provide solution to most of my needs . I truly recommend zendrop if you want to run a successful store without experiencing problem with customers inventory.

My Store

May 23, 2025  on Shopify

If I could give this a 0 stars I would. Within 10 days of having the app I was charged more than $140 in some sort of subscription charges, before I’ve even made a sale!!! I’m absolutely livid and demand a refund please

Rovelia

May 22, 2025  on Shopify

I’m really impressed with Zendrop’s outstanding service and super fast responses. Their support team is always ready to help and resolve any issues quickly and efficiently. It makes managing my dropshipping business so much easier and stress-free. Keep up the great work!

Poshiva

May 21, 2025  on Shopify

Jacob was super helpful today! I was confused about something and he was patient and answered all my questions. A++++

My Store

May 21, 2025  on Shopify

I've had a great experience with Zendrop so far! The support team is quick, friendly, and truly helpful—especially Liezel, who went above and beyond to assist me. The platform is incredibly easy to use and loaded with features that make managing my store so much smoother. Highly recommended!

The Aion

May 20, 2025  on Shopify

I was barely outside of the refund window without even realizing I would be charged. It's been 8 days since I was billed with no sales or usage and I had no idea. They made no exception for me, seems like they don't care too much about their customers. I was planning on coming back to the service at another time as a paying customer, but that ship has sailed.

Éclat Lumière

May 19, 2025  on Shopify

Exceptional support! Rafaela was incredibly helpful, professional, and fast in assisting me with the verification process. Everything was handled smoothly and efficiently. Highly recommend!

Scroll to Top