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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Inzensy

Oct 14, 2024  on Shopify

Best customer support there is!

Stride Goods

Oct 14, 2024  on Shopify

Vissary

Oct 14, 2024  on Shopify

Quick and excellent service. (Juan)

Cevoria

Oct 14, 2024  on Shopify

So far.. i am having a great experience.

IVORI

Oct 14, 2024  on Shopify

customer support is always fast and helpful!

Moment keepr

Oct 14, 2024  on Shopify

Frugal Finds Canada

Oct 14, 2024  on Shopify

Excellent support received tonight - thanks☺️

The Life I Love

Oct 13, 2024  on Shopify

Excellent customer service by Jenkins. She helped me find a detail that I had overlooked very quickly

Imperia Essentials

Oct 13, 2024  on Shopify

Realmente es una aplicación muy completa, la he utilizado durante muchos meses y me dan dado soluciones muy correctas, 100% Recomendada

SoFiltre

Oct 13, 2024  on Shopify

Super service, très rapide même à 00H heure française ! Personnel très aimable et serviable, merci :)

My Store

Oct 13, 2024  on Shopify

the best

Space Lamps

Oct 13, 2024  on Shopify

Great app, the support they always provide is amazing, it's good to have them on the dropshipping journey, they make things easier.

Aura Goods Inc.

Oct 13, 2024  on Shopify

Zendrop is amazing - they're my go-to supplier for all items. They have great shipping rate as well as the branding options to make my brand stand out! Would definitely recommend.

My Store

Oct 13, 2024  on Shopify

I had such a great experience with Zendrop. There was great support and my problems were resolved in seconds. Many thanks to each of them that have helped me out.

Everything for Everyone

Oct 09, 2024  on Shopify

Zendrop have a great system and can supply more products, one thing that makes them standout is the support team. They are easy to get hold of and can resolve most issues. Great Team.

Bear Jewel

Oct 09, 2024  on Shopify

Findenow

Oct 08, 2024  on Shopify

Procedures are seamless. However, it would be appreciated if the reason for the decline fulfillment is stated in the status (declined) email/report.

Homestead Haven

Oct 08, 2024  on Shopify

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided. Thank You once again

Alulushop

Oct 08, 2024  on Shopify

Zendrop is really easy to use and always easy to get help with questions and other issues from the team. I will definitely recommend to others.

Skijnn

Oct 08, 2024  on Shopify

Great service! Friendly and very helpful

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