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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,526)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Little Line Explorers

Oct 24, 2024  on Shopify

They were supper helpful when needed at anytime of the day. I appreciate the fast replies

Offside Football

Oct 24, 2024  on Shopify

Zendrop support is much superior to Shopify support. There support assistants are unmatched and I really mean it 24/7 support Super fast replies Always finding solutions.

My Store

Oct 24, 2024  on Shopify

Thank you for your help!!Had a wonderful experience with Zedrop support

NUVIE

Oct 24, 2024  on Shopify

It is clear to me that Zendrop is not ready to handle massive orders they are very slow I just did the test I received a couple of orders for the same product and I split it between zendrop and Dsers My Dsers order already arrived to my customer but the Zendrop order hasn’t arrived yet, I also believe in the monopoly going on and the game of affiliate Zendrop is clearly spending lots of money on that because almost everyone out there keep mentioning Zendrop but in reality Zendrop makes lots of mistakes and they take their sweet time to fulfill orders. So think about before you spend money here oh by the way they are a lot expensive than any other platform.

EverBliss

Oct 23, 2024  on Shopify

Great App, support was very responsive ! Special thanks to Juan!

PROJETA

Oct 23, 2024  on Shopify

ModermiScape

Oct 23, 2024  on Shopify

Profissional assistence, good products

2wish

Oct 22, 2024  on Shopify

Unbelievable service by Maya!!!

OniVibe

Oct 22, 2024  on Shopify

best

Vangique

Oct 22, 2024  on Shopify

Nina is the best customer support I have ever dealt with in platform. Zendrop is lucky to have her.

Kiddokom

Oct 22, 2024  on Shopify

The best !

My Store

Oct 22, 2024  on Shopify

I wanted to share a very pleasant experience, I will say right away, Zendrop support is the best support I have ever met, when adding a product from Zendrop to Shopify, I had an unknown problem, I wrote to support, they told me that it was just a technical problem, and within 24 hours it was solved, after which I faced the problem that I could not add several variants of the product at a time, although I did not have any publication of the product on Shopify, accordingly, the limit was not broken, within a few hours, zendrop support contacted the supply manager of this product, and told him to resize this product and by the next morning it was all sorted, thanks Jacob for your help

GleamLight

Oct 22, 2024  on Shopify

Really impressive support, I recommend !

Dahab s'CO

Oct 22, 2024  on Shopify

this is very good app help to find the trend products. al agant and the team help you to solve any problem speedly.

MixSht

Oct 22, 2024  on Shopify

BlazeBreeze

Oct 22, 2024  on Shopify

UGoGirl Discounts

Oct 17, 2024  on Shopify

Usman, tech support for Zendrop was the only person able to fix a 6 day issue. Thanks again to his tech savvy services! He was patient and quick to responding and stayed with me the whole way until the matter was resolved. Thanks again Usman!

Seralina.de

Oct 17, 2024  on Shopify

I love zendrop, great product and the best support! But the new billing feature is ass! You get charged 19$ for linking one product!

EveryDayEssentials

Oct 17, 2024  on Shopify

Harvey helped me with a refund because I needed clarification on how they charge to use their products. I will try them again in the future

Moxie Maven

Oct 17, 2024  on Shopify

I always read reviews before purchasing something. I did my research before signing up for Zendrop. My experience with customer support was like no other. Seriously top notch. My questions were handled within minutes and it was so easy and smooth. I can't say that for a lot of other companies. Having great customer service builds loyalty and trust with clients and customers. Thank you to the support team, Jobelle, to be exact. Keep that girl around, she was awesome.

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