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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,524)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Cuddle Buddy

Oct 29, 2024  on Shopify

Honestly, it didn´t take more than 2 minutes and someone already contacted me and checked my issue. I´m very impressed by that, because usually online support doesn´t work that fast. Super recomended!

Nimitry

Oct 29, 2024  on Shopify

very goog app

Timbushu

Oct 29, 2024  on Shopify

So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise. It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size, add Compare At prices to each product variant, and upload my own images. Oh, and if you're looking to request a product via AliExpress link, just to be aware, they do say no a lot. But other than that my experience with Zendrop so far has been great!

Theronomy

Oct 29, 2024  on Shopify

Confidence in sourcing and ability of the broker to deliver are more valuable than the "cheapest"......ZenDrop delivers for my business!

My Store

Oct 29, 2024  on Shopify

J'ai reçu des réponses rapides dans la journée du support Zendrop. Il n'y a pas d'agent parlant français. Il faut traduire leurs réponses si besoin. Je suis au début de l'utilisation de Zendrop academy (Zendrop+). Tout est en anglais également, de même pour les visio pour les coaching collectifs. Si vous ne maîtrisez pas la langue ne vous y aventurez pas! Je n'ai pas encore mis en ligne ma boutique shopify.

HeyFolks

Oct 29, 2024  on Shopify

I've been using Zendrop for my dropshipping business, and it's been a game-changer! The platform is incredibly user-friendly, and it simplifies the entire order fulfillment process. The product selection is vast, and the ability to customize my packaging has helped my brand stand out. Their customer service is responsive and always willing to help with any issues I encounter. Highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

Convy

Oct 29, 2024  on Shopify

They are great. Just great and responsive. Nyka from the support team was able to resolve my issue in MINUTES without any hastle. I recommend ZenDrop for everyone who would like secure sapplier!

Drilf Shop

Oct 29, 2024  on Shopify

Creo que es el mejor proveedor de todos, tienes mucha facilidad de ver tanto los días que tarda los envíos como los precios de los productos en cada país, es una cosa que parece una tontería, pero en comparación a otros proveedores me parece que es el mejor de todos de 10.

Ambizioso

Oct 29, 2024  on Shopify

Great app and the staff is excellent.

My Store

Oct 29, 2024  on Shopify

Ian was great and helped me resolve the refund issue sooner rather than later.

Marketgale

Oct 29, 2024  on Shopify

The attention was impressive, I recommend it 100%, Faye helped me and until she resolved, she did not leave the chat, I recommend them.

InfraHeatPro

Oct 29, 2024  on Shopify

Zendrop is so easy to navigate and to use, it have all the products you would need and if not they will source it for you. And they have the best support. They are very helpful, fast, friendly. The chatbot is also very god if you need fast answers.

KINGSLYS

Oct 29, 2024  on Shopify

For personal reasons I decided to discontinue the use of Zendrop and my dropshipping store. They made the exit process very seamless and painless; even refunded my card that was charged, no questions asked. That was an exemplary service from Zendrop. If I ever want to join the dropshipping wagon in the future, I will certainly come back to Zendrop!

Veme214

Oct 28, 2024  on Shopify

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

EBEN82

Oct 28, 2024  on Shopify

thank you for your dynamic support, I love this platform and I recommend it.

Bestiex

Oct 28, 2024  on Shopify

Good app best prices

PixelArcade

Oct 28, 2024  on Shopify

They have great customer service and good shipping times!

UK Play Time

Oct 28, 2024  on Shopify

Nice Support

Vistella

Oct 28, 2024  on Shopify

Osman and Khubaib were very fast to respond and helped me me with my issues very well and got them resolved.

TipTiz

Oct 28, 2024  on Shopify

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