Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,524)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

KTO

Nov 04, 2024  on Shopify

The support team is quick to help and gives you precise instructions on what to do. I'm very happy with it.

Horae

Nov 04, 2024  on Shopify

Great app to begin with dropshipping, user friendly and generally good

A1-BUYS

Nov 04, 2024  on Shopify

Very easy good app to use, it seems to work good I think it would be good for anyone

Viral Vantage

Nov 04, 2024  on Shopify

Honestly one of the best app integrations one could add to their store. With products ready to sell as soon as you link your store and a highly respectful, caring and quick responding customer support staff at your service, it truly feels like a premium app that deserves a 100 out of a 5. Well done Zendrop.

Gift Tourism Store

Nov 04, 2024  on Shopify

Nyka wan an excellent technician and solved my shopify problem quickly.

General Store & Boutique

Nov 04, 2024  on Shopify

Today I have received the help I have needed for two days! Stick with ZENDROP. The help center and people will help you and will stay with you until the issue is resolved! Way to go Zendrop!

NovaNest Essentials

Nov 04, 2024  on Shopify

Shiza took the time to work through all my issues in a patient and diligent manner.

shopsphere

Nov 03, 2024  on Shopify

I would like some tips on how to promote products properly, and be effective thanks.

TS Majstia

Nov 03, 2024  on Shopify

Zendrop has taken my dropshipping business to the next level. By simplifying order fulfillment, providing a vast product range, and enabling custom packaging, it has helped me boost efficiency and brand recognition. Their dedicated customer support team ensures a smooth and hassle-free experience. I wholeheartedly recommend Zendrop.

Zylaren

Nov 03, 2024  on Shopify

Kemeti

Nov 03, 2024  on Shopify

As usual , great support team . thanks Zendrop

Genius Pet Co

Nov 03, 2024  on Shopify

TERRIBLE!!!! If you want to have very late shipments and angry customers, and also to be wrongfully and double charged for stuff, then this is the app for you. It all seems easy and nice on the surface, with the well designed interface, and somewhat easy to link products to your store (when it works), but then it turns into a real mess very fast. More than half my orders took well over the 4 day window they promise (which is already very long). When this happens you will not be notified at all, there is no communication or updates. The customer service is always available but they give you generic cut and paste replies that will not actually solve the issues. I do not understand how this company has a 4.8 rating? beware!

EzyGadgetx

Nov 03, 2024  on Shopify

I had a great experience with Zendrop's customer support! They were very helpful in resolving my billing issue promptly and issued an app credit without any hassle. Thank you for your excellent service!

Kivra

Nov 03, 2024  on Shopify

Best customer service I've ever come across. So quick with their responses and they are available at all times

Minha loja

Nov 03, 2024  on Shopify

Good Support

RyzeUP

Nov 03, 2024  on Shopify

Amazing customer service! If you have a question about a product and need more information about it. Zendrop support team will go further beyond to assist you!

My Store

Nov 03, 2024  on Shopify

Nice support ,Big shoutout to Faye and the Zendrop team , thanks for everything , you guys are the best!

TDM

Nov 02, 2024  on Shopify

I believe Shopify is the way to get started with drop shipping and using it really helped me get further ahead in my career of drop shipping.

15% Body Fat Club

Nov 02, 2024  on Shopify

Answer quick. very nice and professional. Thank you Harvey for your support!

Thiloes clothing

Nov 02, 2024  on Shopify

fast service and very polite customer service!

Scroll to Top