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Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

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Reviews (10,524)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

BlazeOn

Nov 08, 2024  on Shopify

Their customer service is phenomenal.

The Tech Shop

Nov 08, 2024  on Shopify

I would rate this app 5 stars because the support team is very polite and helpful, they are very quick too.

DelightfulDetour

Nov 08, 2024  on Shopify

As an utterly satisfied user of Zendrop - Dropshipping & POD, I can confidently say that this platform has revolutionized my e-commerce business. From the moment I integrated Zendrop with my Shopify store, I was impressed by its user-friendly interface and comprehensive features. The automated fulfillment service has been a game-changer for my daily operations. Once an order comes in, Zendrop takes care of everything - from processing to shipping and branding - without any intervention on my part. It has freed up countless hours, allowing me to focus on growing my business and marketing . The customer support team at Zendrop deserves special mention. Available 24/7, they've been incredibly responsive and helpful whenever I've had questions or encountered issues. The support staff are knowledgeable and always provide effective solutions quickly with great empathy and attitude. Zendrop, you have exceeded my expectations in every aspect of dropshipping! I highly recommend Zendrop to anyone looking to streamline their dropshipping operations and take their online store to the next level:).

Amaretto Shoping

Nov 08, 2024  on Shopify

EXCELENTE SERVICIO, MUY PROFECIONALES TODOS , Y SIEMPRE DISPUESTOS PARA AYUDARTE!!!!! gracias

My Store

Nov 07, 2024  on Shopify

Harvey & Shiza was quick and easy to respond to. Very nice

TulipDream

Nov 07, 2024  on Shopify

TinyGigglesTrends

Nov 07, 2024  on Shopify

Leigh Was very Helpfull and wonderfull! quick replys and clear as water.

Gental Brush

Nov 07, 2024  on Shopify

Mariane, has been incredibly helpful today. Thank you very much!

The Baby Tot Shop

Nov 07, 2024  on Shopify

Contacted the support team on numerous occasions. They're quick to respond and always aid in my query. I was helped by Jobelle recently who supported me with numerous questions. Couldn't fault it.

Viavita-Goteborg

Nov 07, 2024  on Shopify

Wide variety, great customer experience and lovely customer support

Family Faves Variety

Nov 07, 2024  on Shopify

As a online store owner I'm love the simplicity off using Zendrop! lot's of product ,great custumer service! There's great plans and advantages for everyone's no matter you're starting your buisness or you're already world wide scale !

🎄 Frost & Festivity

Nov 07, 2024  on Shopify

Pretty good

SwiftlySavvy LLC

Nov 07, 2024  on Shopify

Swish & Co

Nov 07, 2024  on Shopify

Great and helpful support for questions and sourcing requests.

OmniPlay

Nov 06, 2024  on Shopify

Good app for dropshipping

MAHYSTYLE

Nov 06, 2024  on Shopify

I am just starting with Zendrop with my new store. I had a problem med inventory. Zendrop have a very helpful customer service, they was in contact with me several times until I solved my problem. thanks. they have a lot of products, with acceptable shipping time. I will try Zendrop products and prices, while I have very good feelings until now

FellFeger

Nov 06, 2024  on Shopify

Petit Cub

Nov 06, 2024  on Shopify

Amazing!

DAROESTI

Nov 06, 2024  on Shopify

Soporte excelente, buenos productos, y el tema de solicitar un producto que no tienen en su catalogo es genial.

Seren-ova

Nov 06, 2024  on Shopify

Absolutely amazing. from products to assistance! Mariane was so quick to help with my query and so friendly!! TOP level support

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