Zendrop App Review: Features, Pros & Cons for Shopify

Customer reviews: Zendrop ‑ Dropshipping & POD

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,524)

Overall rating

4.7

5

1,771
4

176
3

28
2

9
1

73

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

Exceptional customer support, with knowledgeable and responsive service agents.
User-friendly interface suitable for both beginners and experienced users.
Seamless integration with platforms like Shopify.
Vast product catalog with easy syncing and fulfillment.
Automated order handling, saving time and reducing manual tasks.

Common Concerns

Issues with billing transparency and unexpected charges.
Technical problems, such as website bugs and error messages.
Reports of subpar product quality and insufficient product information.
Delays in product delivery and handling.
Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Twist Pets

Nov 11, 2024 on Shopify

i am more than satisfied with zendrop. the support is always available quickly and helps very well. it has never been so easy to have a reliable supplier. i look forward to working with them in the future.

Fiora

Nov 11, 2024 on Shopify

the only private supplier i will ever use! they are the best! amazing chat support and everything!

Tip Top Dorm Shop

Nov 11, 2024 on Shopify

Fast responses and great customer support.

My Store

Nov 11, 2024 on Shopify

impressive support. i was able to understand all the details. She was to the point and very helpful. Thanks!

She Roars

Nov 10, 2024 on Shopify

Fast great service!

My Store

Nov 10, 2024 on Shopify

Shiza has been very helpful and patient. Thx Shiza.

Ann's Vibe

Nov 10, 2024 on Shopify

The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.

LimitlessDeals.shop

Nov 10, 2024 on Shopify

Very kind and helpful. Helped me feel comfortable and helped me get effortlessly started with Zendrop.

zenithstore.store

Nov 10, 2024 on Shopify

wrmth

Nov 10, 2024 on Shopify

Zendrop has been fantastic! The integration with Shopify is seamless, and the product selection is great. Special thanks to Janelle for her amazing support.

Cat'n'Pets

Nov 09, 2024 on Shopify

they are charging unwanted fees, even not asking you. please dont use this app. dont even tey to install it

AEROCART

Nov 09, 2024 on Shopify

Answers quick and nice

SerenityProducts

Nov 09, 2024 on Shopify

great team, very friendly and helpfull

Wehavo

Nov 09, 2024 on Shopify

respond without delay and work with good suppliers

Thrive & Health

Nov 09, 2024 on Shopify

Khubaib was so careful and solved my issue so quickly . A very nice person . Thank you Zendrop for your great customer service

TrendFusion Mall

Nov 09, 2024 on Shopify

Good day, I just joined. Looking for the fulfillment location. Glad to be here.

Neo Keen

Nov 09, 2024 on Shopify

I’ll give it a 4 star because most of the products I looked for even when paying the yearly subscription were not available for dropping. I requested more than 5 products and all of them couldn’t be found or couldn’t be dropped shipped. But I must say that the customer service is more than excellent and exceded my expectations. They helped me get my refund and the help I needed. Thank you very much.

TidyWishes

Nov 08, 2024 on Shopify

Had an issue with an order and Ivan sorted it very quickly and thoroughly. big up to ivan

Krystina Trendify

Nov 08, 2024 on Shopify

Zendrop's staffs are really open-minded to help me, I have taken by Chris today. He is so kind. I would love to give a 5-star review for your team.

Brillanta

Nov 08, 2024 on Shopify

I am very thankful for the support I received from Zendrop team. Recently, when I needed help with a few issues. They stepped in quickly and handled it with impressive efficiency. Everything was resolved seamlessly and without delay. I couldn't be happier with the support I received :)