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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,522)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Yoga Pants

Nov 22, 2024  on Shopify

great support

Trexo.

Nov 22, 2024  on Shopify

Great job helping me resolve my issue!! Very professional and super nice!

Komfy

Nov 22, 2024  on Shopify

i like it

SpeedSparky

Nov 22, 2024  on Shopify

Soapiesskincare

Nov 21, 2024  on Shopify

The crew at Zendrop is always quick to respond. Amazing assistance with any issue or need. I could not ask for better customer service.

Nest Picks

Nov 21, 2024  on Shopify

SkyGlow

Nov 21, 2024  on Shopify

bien, muchos productos de relleno, pero la atencion eficiente y rapida, recomendado

NewNight

Nov 21, 2024  on Shopify

Zendrop has been a great introduction to Dropshipping. The customer service team are very responsive and help get to great outcomes for customers.

Rep Phantom

Nov 21, 2024  on Shopify

Excellent Customer Service Experience with Zendrop - I’ve had a great experience with Zendrop so far. I encountered an issue with my business in the early hours of the morning, around 3:30 AM, and didn’t expect a quick response from their customer support team. To my surprise, I received a reply within moments. The representative was incredibly helpful and resolved my issue in just a few minutes. Zendrop’s service is fast, efficient, and friendly. Highly impressed and very satisfied!

Il mio negozio

Nov 21, 2024  on Shopify

assistenza ottima, consiglio molto, sono sempre disponibili ad aiutarti

Origin Fund

Nov 21, 2024  on Shopify

I had an issue and the representative was polite professional and knowledgeable the solution was quick and I was able to get right back to work Thanks

Muvo

Nov 21, 2024  on Shopify

Great customer service

My Store

Nov 20, 2024  on Shopify

great support services

PRWC Gift Shop

Nov 20, 2024  on Shopify

Too early. They are still working out details. Support is very confusing to work with. They will give your 3 answers to one question. I'm going to try to work with them, but very close to leaving. UGH!

SoluDream

Nov 20, 2024  on Shopify

This company is absolutely trash. I would give it zero stars if I could. They will set you up and charge you. Not send you any invoice or anything and by the time you see it, it will be too late for you to do anything about it.

GlowBreeze

Nov 20, 2024  on Shopify

Friendly and fast customer service

EZBUYS

Nov 20, 2024  on Shopify

very good service from nyka

My Store

Nov 19, 2024  on Shopify

I had huge problem with my account and Shiza saved me from headache, support is top notch

HabibiGlow

Nov 19, 2024  on Shopify

so far Zendrop is been ding very well with me, i have been supported by the agent Khubaib and he is an amazing guy, ive asked like 200 questions LOL but he keeps answering my question so clear and fast . Thank you

My Store

Nov 19, 2024  on Shopify

Superb app and even better support

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