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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,523)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

LegacyEra

Dec 08, 2024  on Shopify

Great customer service!

Swaggerdad

Dec 08, 2024  on Shopify

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Makers Collective

Dec 08, 2024  on Shopify

Great experience so far!

MEZARI

Dec 08, 2024  on Shopify

Customer Service has been amazing so far! Zendrop seems good and legit to start

Iraqify

Dec 08, 2024  on Shopify

• “التطبيق مفيد جدًا لاستيراد المنتجات وإدارة الشحن. لكن واجهت بعض التحديات في الإعداد.

DRB

Dec 08, 2024  on Shopify

Great customer Service. I somehow opened two accounts, one was a plus account and the other was basic. i was doing everything on the basic account, that could be why things weren't working right lol. Jo a wonderful Customer Service rep Helped me to fix the issue as well as give detailed instructions on how to connect the proper account, Thank you again Jo.

Push Shop

Dec 08, 2024  on Shopify

Thank you so much...! wonderful customer service :) ..

MR Friday

Dec 07, 2024  on Shopify

Low support . worthless. its mess my store and they even dont have knowladge of shopify. just working for shift, this service is not good dont use it

L' Ambiance

Dec 07, 2024  on Shopify

Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.

DivineLuxes

Dec 06, 2024  on Shopify

I love zendrop!!

Everluxo

Dec 06, 2024  on Shopify

Quick and responsive customer support! Hasnain went a step ahead and clarified my issues.

Husdjurbutik

Dec 06, 2024  on Shopify

Zendrop has been a game-changer for my business! Their seamless integration and fast shipping have saved me so much time and hassle. The customer service is amazing, always ready to help when I need it. Thanks to Zendrop, I've been able to focus more on growing my brand and less on logistics. Highly recommend! THE ONly one i will love to and will make me happe no didy is tunr my billing littil down i'm struglin now but anything els is top.

My Store

Dec 06, 2024  on Shopify

THIS PLATFORM IS ABSOLUTELY GREAT

Holiday Spark Jewelry

Dec 05, 2024  on Shopify

Amazing, able to source products with ez while being stress-free

Zenith Zone

Dec 05, 2024  on Shopify

I like that they help me! It didn't take long for them to respond back. And they were able to fix my problem fast!

Ski Strap Pro

Dec 05, 2024  on Shopify

My Store

Dec 05, 2024  on Shopify

Very very good and a great support!

Prime and essentials

Dec 05, 2024  on Shopify

Friendly staff ❤️ thanks for the great service

Océans

Dec 04, 2024  on Shopify

Thanks to Janelle for her great help! Appreciate it!

Ma boutique

Dec 04, 2024  on Shopify

good

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