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Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

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Reviews (989)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Digital Domain

Apr 15, 2024  on Shopify

My Store

Apr 15, 2024  on Shopify

Queen Mom Jewels

Apr 14, 2024  on Shopify

I had an amazing experience with this app thus far. Their Support is beyond extraordinary and their features are unique

StrikeThrough

Apr 14, 2024  on Shopify

Zendrop is a great app. It is very integrated with Shopify and is very simple to connect your store to your Zendrop account. However you can only connect your account to one Shopify account for some reason but I wish you could connect it to multiple in order to use it for multiple stores. The Customer Support is very quick and efficient with dealing with any problems you may have. From what I saw they had lots and lots of options for any products you may need, including different versions and colours. All in all a great app and great organisation!

leer

Apr 14, 2024  on Shopify

My Store

Apr 13, 2024  on Shopify

Amazing customer support when you need it. Fast and responsive to resolve any issue you may come across. Thank you!

Hairvana Company

Apr 13, 2024  on Shopify

puppupgo

Apr 13, 2024  on Shopify

So far no good. I place a sample order to get a feel for shipping times and the overall shipping experience my customers will be having with zendrop handling shipping. TO START -- the shipper sent the product with fraudulent postage and it was seized by USPS - I bought this to the attention of Zendrop and despite me telling them it's not going to arrive - they insisted it's on its way still - while I could see in was stuck in a city only 2 hrs from me for about 5 days.. Customers service then agreed it would NOT be arriving and a new order would be shipped out - It's been over 24 hours and there is no indication any movement has been made to get that reshipped - customer service contact is unavailable -- no idea what the eta on reship is - Keep in mind if this was your customer order it would be you having to explain where their package is or maybe issuing a refund and probably losing that customer.. this would not be a good customer service experience..

FurBaby Loverz

Apr 13, 2024  on Shopify

Youthy Lab

Apr 13, 2024  on Shopify

Customer service is on point, they reply fast,with respect and very professional.

iberiashop

Apr 13, 2024  on Shopify

Atención de 10. Todo perfecto

DecorCraft Alternatives

Apr 12, 2024  on Shopify

Fantastic experience with Zendrop! The platform is user-friendly and the customer service is outstanding. They provide a wide range of products and the shipping times are impressively fast. Highly recommend for anyone looking to streamline their dropshipping business!

My Store

Apr 12, 2024  on Shopify

helpfull team

tresorexotique.com

Apr 12, 2024  on Shopify

10/10 i recommand it.

Hanna's Modern

Apr 12, 2024  on Shopify

BlueArmy

Apr 12, 2024  on Shopify

Seriously worth it ,a lot of the heavy lifting is done for you ,these guys have streamlined the process to get you from open shop to sales as quick as possible.

Home Gismo

Apr 12, 2024  on Shopify

Ships my orders with ease. Customer support is fantastic. All my requests were sorted. Not too many problems (far less then other platforms). I had to get evidence for a Paypal case and Zendrop was able to provide everything needed. Overall good experience!

tyomshop

Apr 12, 2024  on Shopify

Direct22uu

Apr 12, 2024  on Shopify

I had an excellent experience with the customer service. Answered every question i had in depth and didn't make me feel like they were trying to brush me off irregardless of the number of questions i was asking.

Minha loja

Apr 11, 2024  on Shopify

ESTOU ADORANDO TUDO FACILITADO PARA GENTE PODER VENDER MAIS.

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