Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,412)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Apr 10, 2024  on Shopify

Smooth, good quick response, do reccomend!

TravelBae

Apr 10, 2024  on Shopify

im more impressed with zendrop everyday

completami

Apr 10, 2024  on Shopify

New customer. I had an issue and with 2 quick emails it was resolved. Same issue with a Zendrop competitor. After a week, still not resolved. That is good, old fashion customer service!

Chic&Sassy Unique Boutique

Apr 10, 2024  on Shopify

Fast services, caring employees. wonderful experience.

Vibing Stones

Apr 10, 2024  on Shopify

Excellent Customer Service!

EliteDrive Luxuries

Apr 10, 2024  on Shopify

FlyPro

Apr 10, 2024  on Shopify

Zendrop has good support and it has many products to source. You don't have to search for the product on aliexpress, just search it in zendrop. They have almost everything and millions of products to sell. Once a product is trending, they already have it. So it's a win win. Would recommend zendrop, if you want to save time and money.

Malama4You

Apr 10, 2024  on Shopify

Customer service is awesome and fast

HomeTech Solutions

Apr 10, 2024  on Shopify

I had a doubt about one tracking number and all my follow up was clear and the attention was clear!

HOLYBULB

Apr 09, 2024  on Shopify

Best customer support

Tiktok Cool Stuff

Apr 09, 2024  on Shopify

Their customer service in the chat is prompt if the chatbot does not answer your question to your satisfaction just tap/click on the "wait for team member". Within a minute or less a team member is there to answer your questions regardless of how stupid your questions may be. They direct you to the links where you can get more detailed info or they will just patiently answer all your questions. Additionally they will email you the information and answers to your questions in a redundant follow up. So far I am very pleased with Zendrop customer service.

Y2000

Apr 09, 2024  on Shopify

amazing customer support

My Store

Apr 09, 2024  on Shopify

Amazing support staff, I've been bugging them for the past week, the were able to resolve all the issues I had with shopify. Thanks to Jinky and Kelly for being so supportive.

ShopViralux

Apr 09, 2024  on Shopify

Zendrop is the best supplier out their if your just starting or advanced they are always their to help you out !

D'Ak World

Apr 09, 2024  on Shopify

Es una buena aplicacion para dropshipping

Danoova.nl

Apr 09, 2024  on Shopify

Just 1 minute waiting and they were already helping me ! Thank you team for your great support !! Good job :-)

Ditsy

Apr 09, 2024  on Shopify

Zendrop is very user friendly. It's a quick set up and everything you need to know is either right there for easy access offered through coaching/training. There's a ton of quality, popular products to chose from, for much lower prices than I'm seeing elsewhere. I would recommend Zendrop to everyone, but especially beginner dropshippers.

FlickerFindsCo

Apr 09, 2024  on Shopify

Amazing customer service and amazing range of products that are priced competitively.

Baazchicvibes

Apr 09, 2024  on Shopify

Everything Explained very briefly.

CollagenGenie™️

Apr 08, 2024  on Shopify

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