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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,520)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Style Sensation Shop

Apr 19, 2024  on Shopify

Cyril was very understanding, knowledgeable and kind,thanks again

Regal Threads

Apr 19, 2024  on Shopify

Great Products., even better support team

STOREPIC

Apr 19, 2024  on Shopify

buena experiencia

Kelaskar Trove

Apr 19, 2024  on Shopify

My Store

Apr 19, 2024  on Shopify

They are the best at what they do. And they also give some online masterclasses about how to grow your business. Highly Recommended!

MYAURALAMPS

Apr 19, 2024  on Shopify

Quick to answer questions

DBA Creations

Apr 19, 2024  on Shopify

Whenever I've had a problem support is awesome. They stick with you until it's resolved. Thank you support for everything

LuciBright™

Apr 18, 2024  on Shopify

Clickingpaw.com

Apr 18, 2024  on Shopify

The agent was fast and clear, thank you for the help!!! :D

Blendy

Apr 18, 2024  on Shopify

zendrop is responsive, helpful, and have a great user friendly interface. i found it very easy to find the products that im looking for and if the dont have it, you can request that they import the product for you and they do so in a reasonable time.

Vantrino Enchanté

Apr 18, 2024  on Shopify

the goats

Women Corners

Apr 18, 2024  on Shopify

Great supplier! the 200$ on credit for orders just make it better :)

Descontata

Apr 18, 2024  on Shopify

Excelente aplicación, tiene una gran variedad de productos y lo más importante, el soporte en línea en caso de cualquier problema.

Hills store(trendy products)

Apr 18, 2024  on Shopify

just got the plus plan and it said it would also give me a free store with it and i didn't know how to get it, and there 24 hour help actually is 24 hours which im really great full for.

Big Sky Outlet

Apr 18, 2024  on Shopify

It Works Great the Training and all the bonuses are fantastic

Trefant Lifestyle

Apr 18, 2024  on Shopify

really good app with fast and effective customer service well worth a try.

Million Niches

Apr 18, 2024  on Shopify

Very nice App

Cold Summer

Apr 17, 2024  on Shopify

best website ever

koziheat

Apr 17, 2024  on Shopify

great, customer service is very responsive. only thing I can say is they need to better implement shipping methods so that product doesnt get damaged often.

Sabra's Nook

Apr 17, 2024  on Shopify

Accidentally purchased a second subscription when I tried to join a coaching meeting. The response team was quick to reply and resolved the issue with a refund.

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