Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,412)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

leer

Apr 14, 2024  on Shopify

My Store

Apr 13, 2024  on Shopify

Amazing customer support when you need it. Fast and responsive to resolve any issue you may come across. Thank you!

Hairvana Company

Apr 13, 2024  on Shopify

FurBaby Loverz

Apr 13, 2024  on Shopify

iberiashop

Apr 13, 2024  on Shopify

Atención de 10. Todo perfecto

DecorCraft Alternatives

Apr 12, 2024  on Shopify

Fantastic experience with Zendrop! The platform is user-friendly and the customer service is outstanding. They provide a wide range of products and the shipping times are impressively fast. Highly recommend for anyone looking to streamline their dropshipping business!

My Store

Apr 12, 2024  on Shopify

helpfull team

tresorexotique.com

Apr 12, 2024  on Shopify

10/10 i recommand it.

Hanna's Modern

Apr 12, 2024  on Shopify

Home Gismo

Apr 12, 2024  on Shopify

Ships my orders with ease. Customer support is fantastic. All my requests were sorted. Not too many problems (far less then other platforms). I had to get evidence for a Paypal case and Zendrop was able to provide everything needed. Overall good experience!

Direct22uu

Apr 12, 2024  on Shopify

I had an excellent experience with the customer service. Answered every question i had in depth and didn't make me feel like they were trying to brush me off irregardless of the number of questions i was asking.

Minha loja

Apr 11, 2024  on Shopify

ESTOU ADORANDO TUDO FACILITADO PARA GENTE PODER VENDER MAIS.

Bert's Online Accessories

Apr 11, 2024  on Shopify

They were quick to respond via Chat, and directed me to the appropriate contact. They were friendly and helpful - which is exactly what I need in a supplier / partner.

Cleanique-Boutique

Apr 11, 2024  on Shopify

Very user friendly & so far great customer support!

allpetsbigandsmall.com

Apr 11, 2024  on Shopify

I reached out over the weekend as a product came though email to delete it but it didn't even have a product code or picture "Pet Comb", and I have about couple of different ones on my site so I contact help desk and got Jinky they were very professional and after a couple of emails backwards and source found out the product for me and sent through some pictures for me to delete it from my page. It didn't stop there Jinky aslo followed up asking if there was anything else they could do for me which was great service.

RelaxTopia

Apr 11, 2024  on Shopify

I asked for help and one of the team members resolved my issue in few minutes. Thank you Kelly.

Mrs. Scientific

Apr 11, 2024  on Shopify

Great customer service and easy way of drop-shipping and pricing

Shark bite comfort

Apr 11, 2024  on Shopify

Zendrop is an awesome drop shipping company, they have a lot of products to choose. The help that I receive every time from the staff is really something else, they are always fast at replying to you and to explain the solution to your problem in a clear and simple way! They also have a lot of offers for their different plan which is amazing. If you are just starting out your dropshipping journey, I really suggest you to use Zendrop!

Avetico

Apr 11, 2024  on Shopify

Amazing and easy to use. They are also always here to help.

Trendy Products

Apr 11, 2024  on Shopify

I needed help with my ordering process from Zendrop, their help is fast and they guided me well during the process.

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