Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,412)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

A Life Worth Living 100 Percent

Apr 20, 2024  on Shopify

As I was updating info on products, I came across some info that was missing, size of a product, and another for what was included. I reached out on the assistant chat feature and a live agent explained to me that they could find the information I was looking for and that I should contact them anytime I had any questions about a product. Thank You Cyril for all your help!

Nube Unica

Apr 20, 2024  on Shopify

Halowel Nederland

Apr 20, 2024  on Shopify

Goeie klantenservice, ze laten je het netjes op tijd weten met problemen ect.

ZARABI MALL

Apr 20, 2024  on Shopify

one of the best

AuraLamp

Apr 20, 2024  on Shopify

Customer support was fast and extremely helpful

Oracle Vista

Apr 20, 2024  on Shopify

Very amazing and effective source. Cyril, assisted me with order details. Thank you so much Cyril!

Nuvique

Apr 20, 2024  on Shopify

I always get the support I need and it is pretty straight forward ! I recommend !

Optima Way

Apr 20, 2024  on Shopify

I didin't Lauch my website yet and started dealing with orders and shipping yet but till now Zendrop has been doing me every favor i ask in a very professionnel way.

Quleti

Apr 20, 2024  on Shopify

great service

Sparkling Jewellery

Apr 19, 2024  on Shopify

Great system with very helpful people

Wagzey

Apr 19, 2024  on Shopify

Gotta Gadget

Apr 19, 2024  on Shopify

Great tool, they work with suppliers so you don't have to. Very rarely is there an issue they cant solve. I recommend the Academy too.

Beauty Haven

Apr 19, 2024  on Shopify

I just started using Zendrop and I love it. I reached out to support and was assisted asap. I was transferí someone I billing department for a double subscription charged and was very happy with the help I received. Love how easy it is to find and send pronto my shop.

Funtimetoys

Apr 19, 2024  on Shopify

Very fast with response

FashionWave & Homeware NZ

Apr 19, 2024  on Shopify

Fast and efficient response with questions I had. If the support member was unsure she would ask someone in her team and I got all of the answers I needed within 5-10minutes. Highly recommend.

Hydrofy

Apr 19, 2024  on Shopify

Everything is great, but exept from shipping costs. Shipping costs are sometimes the same as the product itself or even higher

Vortex Vanity

Apr 19, 2024  on Shopify

I think Zendrop is a realy good platform. It's very easy to use, Auto fullfillments, adding products to your store and the customer support is amazing! Can recommend!

Style Sensation Shop

Apr 19, 2024  on Shopify

Cyril was very understanding, knowledgeable and kind,thanks again

Regal Threads

Apr 19, 2024  on Shopify

Great Products., even better support team

STOREPIC

Apr 19, 2024  on Shopify

buena experiencia

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