Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,412)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

SoftenCode Store

Apr 24, 2024  on Shopify

Support is very fast. I am very happy with one of the agents with name Jobelle.

Wirelesspecs

Apr 24, 2024  on Shopify

Helped a lot with the issue I was having with a product. I greatly recommend Zendrop it's probably the best supplier to use for Dropshipping.

He&she

Apr 24, 2024  on Shopify

lifeleicht

Apr 24, 2024  on Shopify

Awesome all-in-one app, super fast support - you simply have a very good feeling when using this platform!

My store 😍

Apr 24, 2024  on Shopify

The customer service is excellent and was very quick (within minutes) to provide me with a good service of plan and response to my question. I highly recommend. Zendrop

Lunessa

Apr 24, 2024  on Shopify

fast responses, and really helpful and kind. Thank you Joshua, Jo and Ian and everyone from the support team. Everyone is really friendly and you can get your answers in maximal 3 Minutes.

My Slipper Shop

Apr 24, 2024  on Shopify

Great team and service provides by zendrop team. Support throughout the entire process.

Zen Trade Nest

Apr 24, 2024  on Shopify

Great customer experience. Had quite a few questions on different occasions, the good customer service is consistent by all! keep up the good work.

EliteShip

Apr 23, 2024  on Shopify

Empecé hace poco a usar zendrop gracias a la recomendación de un amigo y la verdad que me encanto, sin duda la mejor opción que se puede tener

CarTune

Apr 23, 2024  on Shopify

great support

Bloomin'Fish

Apr 23, 2024  on Shopify

AMAZING! and streamlined, saving SO much time, also the accuracy and proficiency in all the variety of options are beyond my words. Every bit of detail is there, the best and most popular products, different features in relation to products makes Zendrop a go to for LIFE!!!

Need Nook

Apr 23, 2024  on Shopify

Hace poco comienzo con el servicio, de momento, no he tenido ventas, pero la atencion del soporte es muy buena.

RosaLingon®

Apr 23, 2024  on Shopify

The best app for beginners to intermidiate, easy to understand, support staff are real people and helped me with my issue in under 3 minutes from first contacting via help chat, credit to Mariane

AIR-GM1

Apr 23, 2024  on Shopify

I would recommend.

CrestRidge Market

Apr 23, 2024  on Shopify

I've been using Zendrop for about 4 months and they have been great. Their customer service has been spot on and they will quickly update you by email about items becoming unavailable or changes in price.

Nerdy Needs and Wants

Apr 23, 2024  on Shopify

Great customer service. They promptly answer any questions and have a ton of help articles to help you.

SoloSoothe

Apr 23, 2024  on Shopify

Exceptional service, fast, agile and extremely attentive and willing staff.

Gymaked

Apr 23, 2024  on Shopify

Perfect. The customer service is amazing

TrendLoop

Apr 23, 2024  on Shopify

its a very useful app , for FREE and its just like salehoo and dropship.ai but just for free , u gotta try it

PureNazar

Apr 23, 2024  on Shopify

Customer Support was an absolute pleasure, smooth going and straight to the point!

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