I used the online chat and one of the team members assisted me and was able to answer all of my questions very efficiently and also provided reference materials for my review to help address the specific concern I had.

I was nervous about my first order that showed still as processing after one day, and Joshua checked it out for me assuring me that all was ok, and I didn't miss any step in the fulfillment process. Great and fast customer service!!! Thanks Joshua

Outstanding Service and Support! I've been using Zendrop for my dropshipping business, and I couldn't be more pleased with their service. The platform makes fulfilling orders from AliExpress incredibly seamless and efficient. What stands out the most is their exceptional customer support. Anytime I've encountered an issue or had a question, their team has responded quickly and resolved everything promptly. Their dedication to helping their customers succeed is evident in every interaction. If you're looking for a reliable and responsive partner for your dropshipping needs, I highly recommend Zendrop!

Un equipo muy amable y resolutivo.Rápido y profesional.Gracias.

very helpful and understanding left completely satisfied with no complaints

Great Customer Service!

Respond quickly to all your questions

Support has been very helpful whenever I have a question related to my store.

Made my first order today! Love how fast the communication is! Precise and accurate information! Staff is very helpful and actually willing to help. So far 5-5

I had an issue with linking some variants to my site. and reached out and got help from Kiarra and she walked me through it . Thanks again

servizio clienti ottimo

Few of the representatives will ACTUALLY help you. Sometimes they the representative will end their shift or go on a lunch so it sucks having to get transferred to another representative and then having to explain your problem all over again. All of them answer pretty quickly though. I do love how they give you videos to refer to because sometimes it is difficult to visualize over text. One thing i didn't like is that one representative getting in the business of another conversation i was having with another representative. Overall, its a great app and has many awesome features but of course there is always things to improve. All love, thank you Zendrop.

I want to extend my deepest appreciation to Jo from Zendrop’s customer service team. Jo’s exceptional assistance and unwavering dedication made my experience truly outstanding. Her prompt responses, friendly demeanor, and in-depth knowledge were instrumental in resolving my concerns quickly and efficiently. Jo went above and beyond to ensure I felt supported and valued. Thank you, Jo, for your remarkable service – you truly exemplify excellence in customer care!

Prompt responses to questions and quality products. I would highly recommend this service to anyone who is looking for reliable drop ship partner. Cheers!

great support, fast and +reliable!

Goeie en snelle service

I've been using Zendrop for the past two months. The Zendrop Academy is incredibly informative, with Thomas providing valuable insights and strategies that have helped optimize my operations and boost sales. Customer support is responsive and helpful. Overall definitely a go to for anyone in the dropshipping business

Simple way to get started. Easy ways to learn and build for beginners starting out in e-commerce. Support team is fast. Many opportunities that Shopify gives you. I won’t spoil too much but give it a shot and let go of your worries, they will only hold you back!

I had a problem with my first order. I didn't know how to resolve the issue so that my customer would be happy with their order. I received much appreciated help, with professionalism and humanism from Zendrop support. Juan Miguel helped me solve it. He was very patient, courteous and professional. Thank you very much