Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

ERTHS NATURALS

May 29, 2024  on Shopify

I would recommend this app Zendrop, because they are very helpful and easy to work with. They have great automation and AI system; reasonable priced : and reliable team.

Weltail

May 29, 2024  on Shopify

Like their service and product range

Flora Nest

May 29, 2024  on Shopify

While Zendrop offers great value, keep in mind that shipping discounts for multiple products in one order might be lower. However, their transparent billing system ensures you know what you’re paying for.

Sector88 Designs

May 29, 2024  on Shopify

Well my user error caused a great deal of confusion when I just started out, however the support team coached me right through the whole process to get it corrected. This could be the start of a great relationship. Thank you Joanna for your help.

ComeTeckYourself

May 29, 2024  on Shopify

I have enjoyed the zendrop experience greatly it is so easy to use and has great products and wonderful customer service representatives. I highly recommend to use this as your dropshipping option.

Big Pops

May 29, 2024  on Shopify

Zendrop is very helpful and the team was very helpful, helping me find the right answer.

My Store

May 29, 2024  on Shopify

Karrie was very helpful! She went above and beyond!

Chef-Kitty

May 29, 2024  on Shopify

Great App. Makes drop shipping so easy. Great Support Team as well

Meraki Kare

May 29, 2024  on Shopify

So far, so good…I’m loving my Zendrop experience & their customer service is great!

FLUFF-LY

May 28, 2024  on Shopify

Zendrop is a great platform for dropshipping. Having a really nice and helpful customer support comes in really handy. Love it!

ShoppAround

May 28, 2024  on Shopify

I receive all my products from them.. even if they run out of stock they make sure they cover every possible problem there can be... even when you need help they are there to help you.. they keep my business up and running thankz yall frfr!!!

GloMarket

May 28, 2024  on Shopify

Great service, the staff was incredibly friendly and knowledgeable, helping me find exactly what I needed. The website is clean, well-organized, and has a great selection of products. Overall really good to work with.

gushgunscz

May 28, 2024  on Shopify

Great support, quality products and shipping is pretty fast

Baluwa USA

May 28, 2024  on Shopify

Great support. Had issues with duplicate accounts and the support agents were very helpful and got me transferred to the billing department. Will keep posting about my experience there :)

ADYSHOP

May 28, 2024  on Shopify

I recommend the application very well and the technical support responds very quickly and solves your problems

The Prime Best

May 28, 2024  on Shopify

I met the founder of zendrop at an event in Brazil and he convinced me to try zendrop for a few days, I did and I've never stopped using it. The agility of the team and the pleasure in helping them gave me the greatest attention and care. If you are in doubt about which app to use to process your orders with guarantee and quality, I recommend zendrop.

Travely

May 28, 2024  on Shopify

Cosmify

May 28, 2024  on Shopify

Arilays

May 28, 2024  on Shopify

They help me pretty quick. I am satisfied.

Casyou

May 28, 2024  on Shopify

Great app, the best choice for dropshipping!

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