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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,520)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

KitKatz

Jun 04, 2024  on Shopify

Very Good customer service. They are quick to respond and are always helpful.

wymtech shop laniejahs

Jun 04, 2024  on Shopify

had the absolute pleasure of working with jobelle not only was she able to figure out what the problem was she was able to excute resolution to the point where i was going to close out my account completely but beacuse of her i will hang in there a bit as she has made me feel comfortable that somone cared to help.

Mini Online Mall

Jun 04, 2024  on Shopify

Jobelle really helped me solve issues with my order

zilox

Jun 04, 2024  on Shopify

Arya

Jun 04, 2024  on Shopify

Good products and a fast customer service

PureRelaxVibes

Jun 04, 2024  on Shopify

Support response was really fast and helpful!

Urbanstarshop

Jun 04, 2024  on Shopify

Zendrop is a great platform to find winning products and to also fulfill orders. Its easy to navigate and fulfill orders quickly on time. I have been using zendrop over a year and very happy with it and recommend it to everyone.

YAYBabyStore!

Jun 04, 2024  on Shopify

Zendrop makes it easy to find products and fulfilling order. I also appreciate they assign an actual person to help with my queries, with little wait time.

Vidaxo

Jun 03, 2024  on Shopify

A PLUMBERS WORLD.COM

Jun 03, 2024  on Shopify

I have used Zendrop for about 2 weeks and have experienced nothing but the best customer service. I am just getting started with Shopify and Zendrop and do my best to find answers on my own. But it's nice to know that help is near when I get stuck. Thank you!

MiniPrintee

Jun 03, 2024  on Shopify

So far no issuess! The live chat support is great!

INTRO

Jun 03, 2024  on Shopify

Mariana is the best at helping me through and guiding me ..

Tundra Wilderness Store

Jun 03, 2024  on Shopify

Zendrop has great customer service. Very quick to reply to issues that dropshippers would have. Looking forward with working with Zendrop as my business grows.

AchieversWear

Jun 03, 2024  on Shopify

Quick and easy assistance, nice people and large selection for drop shippers.

MyBasicThing

Jun 03, 2024  on Shopify

It is my first time getting in to Dropshipping, and am fortunate enough to have Zendrop on myside. Their customer service is spot on and a rereally friendly. Also the products? have ya'll seen their products? It's top notch with hundereds of winning products. If you aint with Zendrop than, you are missing out. Thank you to the Zendrop team for their support and great customer service. Can't wait to make some money!!!LETTSSSGOOOO

Utensilias

Jun 03, 2024  on Shopify

very good platform!

Bellarezza

Jun 03, 2024  on Shopify

Life saving team! Great suppliers, great speed and very efficient support.

luvle

Jun 03, 2024  on Shopify

Excellent Customer Service, joanna quickly helped me with any questions I had! 10/10

OneWigs

Jun 03, 2024  on Shopify

Zendrop is the Best app for dropshipping, it helped me to build my store and my business

Slinkis, LLC

Jun 03, 2024  on Shopify

I used the online chat and one of the team members assisted me and was able to answer all of my questions very efficiently and also provided reference materials for my review to help address the specific concern I had.

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