Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

All Things Consumable

Jun 06, 2024  on Shopify

I appreciate the ability to be able to talk with customer service 24/7 when I run into issues. They are always very helpful in getting my problems sorted out.

Bajor Jewelry

Jun 06, 2024  on Shopify

Very educational with great information.

Style Glow

Jun 06, 2024  on Shopify

Zendrop is different and the best platform to choose your products and delivery time according to your choice. If you have any questions or concerns, they always provide prompt and professional help. Thanks to

HeavenliHome

Jun 06, 2024  on Shopify

Best Dropshipping SUPPLIERS!!

Flow Traveler

Jun 06, 2024  on Shopify

Easy to use, plus it comes with great support and training sessions.

My Store

Jun 06, 2024  on Shopify

Hey E Commerce Dropshippers, I will truly recommend Zendrop, they have great product choices, easy to understand even when you’re a beginner. And the best part is their chat support. I am really thankful to one of the chat support team, Janelle. She is quick in helping with my queries.

TECH WRLD

Jun 05, 2024  on Shopify

The customer service is amazing and just the app itself is really nice and easy to use. they help me a lot. Jinky is very good and knows what to do and helped me a lot with my problems.

Goodgadget

Jun 05, 2024  on Shopify

Amazing support, fast response for a very easy to use app.

Doggy Toys

Jun 05, 2024  on Shopify

I'm new to Zendrop but I already love it. You can connect your store and import products in just a few clicks. It's very user-friendly and intuitive, the support team is amazing, especially Jobelle. Very happy with my choice!

808 Island Solutions

Jun 05, 2024  on Shopify

The Zendrop app is amazing for Shopify. It creates a seamless connection between Zendrop and Shopify, and allows me to spend more time with my product research and marketing. This is a must have for all dropshippers.

EaglesNest-07

Jun 05, 2024  on Shopify

one of these days im going to need a frequent chat award to help test all the help people maybe a badge of honor

Vantori

Jun 05, 2024  on Shopify

Amazing support and quick response.

Armored 24

Jun 04, 2024  on Shopify

As always, very prompt customer service. I strongly recommend Zendrop.

Alefine

Jun 04, 2024  on Shopify

Customer Service has been great so far!

Dekorra

Jun 04, 2024  on Shopify

EBLON

Jun 04, 2024  on Shopify

the most amazing app for dropshipping.

boemos

Jun 04, 2024  on Shopify

quick delivery and if you have a problem they will solve it directly. Quick response

KitKatz

Jun 04, 2024  on Shopify

Very Good customer service. They are quick to respond and are always helpful.

wymtech shop laniejahs

Jun 04, 2024  on Shopify

had the absolute pleasure of working with jobelle not only was she able to figure out what the problem was she was able to excute resolution to the point where i was going to close out my account completely but beacuse of her i will hang in there a bit as she has made me feel comfortable that somone cared to help.

Mini Online Mall

Jun 04, 2024  on Shopify

Jobelle really helped me solve issues with my order

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