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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,520)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Veno vaccum

Jun 12, 2024  on Shopify

Luminousity

Jun 12, 2024  on Shopify

Zendrop is a great App, I am running a startup shop and Zendrop has been a great additional help with importing products and implementing them to shopify without an issue! The support is especially great aswell. The Agent Ellah answered my question with great detail and swift response.

Galataw

Jun 12, 2024  on Shopify

Juan was very helpful !

Babybliss store

Jun 11, 2024  on Shopify

Very trustworthy!

Hydrolla™

Jun 11, 2024  on Shopify

HuggyKoala™

Jun 11, 2024  on Shopify

good

SnjallKaup™

Jun 11, 2024  on Shopify

good app and a supplier so far

Venci

Jun 11, 2024  on Shopify

I wanted to express my gratitude for having Kelley as part of your support team. She has been incredibly helpful and provided me with all the information I requested. Her assistance has made a significant difference in my experience.

My Store One

Jun 11, 2024  on Shopify

Simplemente porque el soporte recibido fue inmediato, resolutivo y excelente. Aun sin comenzar a usar la plataforma. Muchas, muchas, muchas gracias Nika.

Zenucchi

Jun 11, 2024  on Shopify

Dawgs & Cat

Jun 11, 2024  on Shopify

berserker's store

Jun 11, 2024  on Shopify

Good AP, I like the human touch and that you can have assistance from online people.

"Refugio Brillante"

Jun 11, 2024  on Shopify

muy buen trato y soluciones enseguida

MATE

Jun 10, 2024  on Shopify

Very quick to repond via chatbox and really helpful - answered all of my questions!

Fabulous Faire

Jun 10, 2024  on Shopify

The message window covers the products that i was trying to look at. I coudnt figure out how to get rid of it. it blocks my complete view of products. Please change that! Jinky was helpful with a link to view in the future for me. It took a long time to get the messages...but it might be my old PC and lack of browser support. So thanks again Jinky for your help.

SoulSage Emporuim

Jun 10, 2024  on Shopify

It really help me out. Thank you.

Thirty-Two Feelings

Jun 10, 2024  on Shopify

Great Products, 5 Stars + Customer Services

Valitic

Jun 10, 2024  on Shopify

Great

Vortera

Jun 10, 2024  on Shopify

always there to help you

CleanMaster

Jun 10, 2024  on Shopify

Very intuitive platform and great customer support!

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