Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Kathu Kat

Jun 08, 2024  on Shopify

Best service ever! You can contact the support team at any time day or night and they will always do their very best to help and support you in your journey. I love these guys!

All4You-Business.com

Jun 08, 2024  on Shopify

Mi experiencia con el equipo Zendrop, ha sido realmente increíble, por cuanto siempre están disponible y atentos a la solución de los problemas con la mejor disposición y diligencia. Realmente estoy encantada con todo el servicio

YourShape

Jun 08, 2024  on Shopify

Great service

LouPont

Jun 08, 2024  on Shopify

Zendrop is a great platform for new and experienced dropshippers. They have a very large amount of products to choose from and the platform is easy to use and it's easy to navigate and get your orders fulfilled.

AirCoolAir

Jun 08, 2024  on Shopify

Very good support team!

P&P SmartHome

Jun 08, 2024  on Shopify

great services, works very good.

Primavera

Jun 08, 2024  on Shopify

In one word. Perfect. Always friendly customer service and accurate help. Even on midnight there is someone to help.

ELCTRIFY

Jun 07, 2024  on Shopify

Highly Recommended!

BenefitSense

Jun 07, 2024  on Shopify

Customer support, very helpful and fast on replyes! Recommended!

Eternal Sunshine

Jun 07, 2024  on Shopify

Cyril was super awesome, she was making everything so clear and easy to understand, Thank you

Carbone's Marketplace

Jun 06, 2024  on Shopify

I have to say that joining Zendrop is one of the best decisions I have made, I love there products and their customer service is top notch. There has never been a time when I had an issue and had to contact support and they couldn't help me. My last issue I was helped by Jobelle and the support was excellent, my billing question was answered then given information I needed for setting up another account. Joining the Plus Plan was also a great move, because of all the benefits including the live trainings. These are done weekly and are full of knowledge and ideas on growing your business, Thomas is a great teacher

My Store

Jun 06, 2024  on Shopify

As of now I'm completely content with Zendrop. I highly recommend getting the plus package. Totally worth it tons of training. Everything you need to get started even if you have absolutely no experience like myself. Their customer service is top notch also.

Edge Goods Warehouse

Jun 06, 2024  on Shopify

Great program and user friendly

The Mistie

Jun 06, 2024  on Shopify

I was getting customer service from this wonderful lady named Cyril and she was amazing at getting to the point and delivering A+ customer satisfaction.

Useful Gadgets

Jun 06, 2024  on Shopify

Great support

Photo Shell™

Jun 06, 2024  on Shopify

Amazing support, recommend

BuzzBuy

Jun 06, 2024  on Shopify

happy to use, best, highly recommended

Ethereal

Jun 06, 2024  on Shopify

EASYMART

Jun 06, 2024  on Shopify

1. "Zendrop's shipping service is incredibly fast and reliable, ensuring our customers always receive their orders on time." 2. "The efficiency and consistency of Zendrop's shipping have significantly improved our business operations." 3. "We are impressed with Zendrop's seamless shipping process, which makes our supply chain management a breeze." 4. "Zendrop's tracking system is top-notch, giving us and our customers peace of mind with every order." 5. "Thanks to Zendrop's excellent shipping services, our delivery times have never been better." 6. "The care and attention Zendrop puts into packaging ensure our products arrive in perfect condition every time." 7. "Zendrop's shipping solutions are a game-changer for our e-commerce business, enhancing our customer satisfaction." 8. "We appreciate Zendrop's dedication to providing affordable and fast shipping options for our growing business." 9. "Zendrop's international shipping capabilities have expanded our reach, allowing us to serve customers worldwide efficiently." 10. "The reliability of Zendrop's shipping service is unparalleled, making them our trusted partner in logistics."

THE ONE STOP STORE

Jun 06, 2024  on Shopify

good customer service

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