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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,520)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Hydrogen-Vitals

Jun 13, 2024  on Shopify

Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.

Bellas Artes

Jun 13, 2024  on Shopify

TRES BONNE EXPERIENCE ET LE SERVICE A LA CLIENTELE EST IMPECABLE

CycloneFrost™

Jun 13, 2024  on Shopify

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business. One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics. Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

Clotherex

Jun 13, 2024  on Shopify

thank you for helping me boost my store

HellahStore

Jun 13, 2024  on Shopify

great, love the support and fast reply <3

EasyPour

Jun 13, 2024  on Shopify

Mariane from Zendrop is awesome. Their whole customer service team are quick, helpful, and reliable.

Kashuro Shop

Jun 13, 2024  on Shopify

Pjw

Jun 13, 2024  on Shopify

Nekem kezdőként kicsit nehéz! De a segítség nyujtás tökéletes! És az oldalak is nagyon jók!

My Store

Jun 13, 2024  on Shopify

So far I'm satisfied with the approach, I'm currently creating a store and everything is simple, we'll see how it goes, I'll write in a month

Masvo-Stockholm

Jun 13, 2024  on Shopify

super fast service! and very kind

Pinaccle

Jun 13, 2024  on Shopify

good customer support!

Solstice

Jun 13, 2024  on Shopify

Fire

CreatiBoard

Jun 13, 2024  on Shopify

Great customer support!

Golden Gadgets

Jun 13, 2024  on Shopify

Really great response and all went well they were so there on time to answer my questions i highly recommend them for fast shipping and response

My Store

Jun 12, 2024  on Shopify

Awesome user experience and runs really smoothly, also customer service is really great.

GyftPro

Jun 12, 2024  on Shopify

Zendrop is a great platform! Customer support is extremely friendly and they have a great catalog. Highly recommend!!

Le'Beauty

Jun 12, 2024  on Shopify

Jinky was great and helped out a lot!

Prickly Rhythms

Jun 12, 2024  on Shopify

Very good

Luxe Beauty LV

Jun 12, 2024  on Shopify

I highly recommend this app excellent customer service support with hassle free shipping and delivery.

CrystalPup

Jun 12, 2024  on Shopify

Really responsive and helpful.

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