Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Crealab Shop

Dec 09, 2024  on Shopify

Me ayudaron a solucionar los problemas en el momento. Buen servicio

THÉLO

Dec 09, 2024  on Shopify

I’m new to dropshipping and Zendrop is the only supplier I’m currently using for my shop. Jo from customer service was very helpful in resolving my queries regarding the first orders I received. She also sent through relevant reading material that will help me in the future, if I have similar order processing issues. Jo responded within 15 minutes after submitting my questions in the Zendrop chat app, as the bot could not resolve. Not sure if Zendrop customer service always respond that fast but good to know that it's possible to resolve any issues quickly.

My Store

Dec 09, 2024  on Shopify

I would recommend Zendrop to anyone doing dropshipping, based on customer service, thus far. I felt compelled to say they have a very helpful customer service team, and I want to specifically highlight, Khubaib Khan. He demonstrated extreme patience and care with me, a very technologically deficient individual. He spent the time and walked me through every step of the way in setting up and linking Zendrop to my AI-generated Shopify store. He spent hours doing so with me, understood that I was at the beginning of the learning curve, and did not get impatient with me at all. Believe me, I got his undivided attention during the process. God bless him and his family! I have not yet actually started adding any products from Zendrop to my Shopify store, but once I have started fully utilizing the service, I will be sure to return with another review!

Mi tienda

Dec 09, 2024  on Shopify

Excelente atención al cliente 10 de 10

Swaggerdad

Dec 08, 2024  on Shopify

So far so good, i'm loving the customer service Zendrop has.. great job. and thank you for all the help..

Makers Collective

Dec 08, 2024  on Shopify

Great experience so far!

MEZARI

Dec 08, 2024  on Shopify

Customer Service has been amazing so far! Zendrop seems good and legit to start

DRB

Dec 08, 2024  on Shopify

Great customer Service. I somehow opened two accounts, one was a plus account and the other was basic. i was doing everything on the basic account, that could be why things weren't working right lol. Jo a wonderful Customer Service rep Helped me to fix the issue as well as give detailed instructions on how to connect the proper account, Thank you again Jo.

Push Shop

Dec 08, 2024  on Shopify

Thank you so much...! wonderful customer service :) ..

L' Ambiance

Dec 07, 2024  on Shopify

Their support is of top tier. Even though in the beginning it might be a bit expensive to get their full plan, it is worth it. Also, they might charge a bit higher for the products but they will take good care of shipping any parcel on time and in good condition.

DivineLuxes

Dec 06, 2024  on Shopify

I love zendrop!!

Everluxo

Dec 06, 2024  on Shopify

Quick and responsive customer support! Hasnain went a step ahead and clarified my issues.

Husdjurbutik

Dec 06, 2024  on Shopify

Zendrop has been a game-changer for my business! Their seamless integration and fast shipping have saved me so much time and hassle. The customer service is amazing, always ready to help when I need it. Thanks to Zendrop, I've been able to focus more on growing my brand and less on logistics. Highly recommend! THE ONly one i will love to and will make me happe no didy is tunr my billing littil down i'm struglin now but anything els is top.

My Store

Dec 06, 2024  on Shopify

THIS PLATFORM IS ABSOLUTELY GREAT

Holiday Spark Jewelry

Dec 05, 2024  on Shopify

Amazing, able to source products with ez while being stress-free

Ski Strap Pro

Dec 05, 2024  on Shopify

My Store

Dec 05, 2024  on Shopify

Very very good and a great support!

Prime and essentials

Dec 05, 2024  on Shopify

Friendly staff ❤️ thanks for the great service

Océans

Dec 04, 2024  on Shopify

Thanks to Janelle for her great help! Appreciate it!

Ma boutique

Dec 04, 2024  on Shopify

good

Scroll to Top