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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Zehrmora

Jan 19, 2025  on Shopify

Kind, Helpful, Supportive & Friendly! :)

nickylily e. U.

Jan 19, 2025  on Shopify

Wunderbar,alle Fragen liebevoll beantworten, super schnell.

CelluliteBye

Jan 19, 2025  on Shopify

I would like to give a big shoutout to Mariane! She was extremely helpful and supported me with remarkable patience. Every single one of my questions was addressed with the utmost care and friendliness, making me feel well taken care of at all times. Her dedication and professionalism are truly noteworthy and a huge asset to the support team. Thank you for the excellent service, Mariane – employees like you make all the difference! Thank you.

Bible Quote Jar

Jan 19, 2025  on Shopify

Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka

Fullinkstore

Jan 18, 2025  on Shopify

Muy buena app muy completa y atención de soporte rápida y confiable

Cantavo

Jan 17, 2025  on Shopify

Ivan was incredibly nice and helpful! He went out of his way to assist me, addressing my concerns with patience and clarity. His friendly attitude made the entire experience enjoyable. I truly appreciate his support and would highly recommend him to anyone needing assistance.

369 Crystals

Jan 16, 2025  on Shopify

IM VERY NEW TO ZENDROP(UNDER 1 WEEK) BUT I HAVE TO SAY THAT IT WAS SUPER EASY FOR ME TO FIGURE OUT ON THE FIRST DAY!(COMPARED TO OTHER APPS I'VE TRIED SO FAR) IM VERY SATISFIED WITH THIS APP!!

The Sennett Store

Jan 15, 2025  on Shopify

Brilliant support from the team and manage to sort out every issue you go to them with!! Would always recommend

EvoqueFit

Jan 15, 2025  on Shopify

I am very grateful to the customer service and developers of Zendrop and Shopify for solving my store binding problem. Very patient and professional

Beautifera

Jan 15, 2025  on Shopify

Support réactif

Onyrio

Jan 15, 2025  on Shopify

They have an incredibly quick response time to messages, excellent customer service, and are very polite. It's a pleasure to talk to them and see how well they help you solve problems or answer questions.

Extremewill

Jan 14, 2025  on Shopify

Excellent support from Jo, helping me to clean up and set up the account with Shopify. Moreover, have been using zendrop since a while now, no issue to give on their service and support

straption

Jan 13, 2025  on Shopify

the service is really good there is someone there for you at any time i recommend

The Survivalist

Jan 13, 2025  on Shopify

Amazing, dynamic and with a great costumer service. Props to Khubaib for rapidly solving an issue and updating me!

NakedNature

Jan 12, 2025  on Shopify

Großartiger support, auch wenn es mal länger dauert! Man wird nicht abgewimmelt und fühlt sich ernst genommen! Danke Jacob ;) !

Rays treats

Jan 12, 2025  on Shopify

I love Zendrop. If i ever have any problems with using their app, it's so easy to get in contact with them. Their App is really easy to use. They have great products, and you can request products also.

GREEN SHEEP

Jan 12, 2025  on Shopify

Muito bom

Paws For Hearts 💕

Jan 11, 2025  on Shopify

The support team are so helpful, I love zendrop ♥️✨️

Pulse Riot Streetwear

Jan 11, 2025  on Shopify

My experience so far is great! Had a couple of questions so I contacted Support, and within 5 minutes I got contacted by Chris who had helped me amazingly with all my questions and concerns. I have learned new things and I am ready to continue my journey with Zendrop. 5 stars!

TrustaraX

Jan 09, 2025  on Shopify

Support is great, always quick to respond and always sort out the issue.

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