Rafaela was amazing , she helped every step of the way though most of my products could still not be linked as the varients differ and could not be found it was nice having her try with me . Thank you

The customer service and communication is awesome. They really go above and beyond to make sure your queries and issues are resolved. They even follow up to make sure you dont need any more help.

Awesome Dropshipping Supplier. They're customer service has been excellent, fast, and responsive. I received help from Maria and Rafaela who have been outstanding and some others as well.

Best app used so far! Quick and automated, great customer support 24/7

Outstanding First-Time Experience! I had my very first sale, and unfortunately, the item turned out to be out of stock—what a bummer, right? I reached out to Zendrop Support not expecting much... but I was blown away! In less than 30 minutes, I received a prompt and professional reply from Harvey Khan, who not only explained the situation clearly but also guided me step-by-step on how to handle it. He even suggested practical alternatives to offer my buyer. To look for a similar product on Zendrop, make the offer, to avoid missing the sale. I did. Exceptional service, fast response time, and genuine support. This level of customer care is rare and deeply appreciated, especially for someone just starting out. Thank you, Harvey, and Zendrop! You’ve earned a loyal user. — GG. Womedsup

I am upgrading my review to 5 stars because my previous one was based on my misunderstanding of how they operate. Zendrop has since explained everything clearly; I am satisfied with them. Austin needs a special mention here. I am looking forward to a successful dropshipping journey with them. So far I have experienced very good support from them! I recommend Zendrop to all dropshipping business people

Zendrop has great quality products, basic ( wrong word) and premium, And their customer service is also great. When I ask for help, they're on top of it. My most recent experience was with Jacob, and I think that he was able to fix an issue that I didn't even mention while helping me with the issue at hand.

great and fast support, with incredible nice guy who knows everything it was a pleasure and in 10 minutes we solved all of my problems. Excellent thank you

Best customer service in the dropshipping industry. Shipping fees and the requirement to make a minimum of $15,000 in monthly sales to facilitate bulk purchases are a bit annoying. but the service is good.

love it! help support is great

Brenda was fantastic in her communication - she was incredibly helpful when I reached out with a bunch of questions. Honestly, I’ve tried the three biggest dropshipping platforms, but Zendrop has proven to be not only the most professional and well-structured, but also the most thoughtful and client-oriented. Thank you for everything! Adrian

awesome service. very friendly. thanks.

Very fast support team.

I would sincerely thank the support team for answering my questions in details, especially Ms. Nina for here unmatched openness to answer each of my concern, leading to optimum in having a successful and enjoyable business journey. I would undoubtedly continue using Zendrop as I consider myself at the hand of the right support team. :)

Used Zendrop for my fist Shopify store, and had a multiple-item order, some of which were out of stock unfortunately. Reached out to Support and Jacob was able to find an alternative and guide me on how to update the items in my store without breaking the entire setup. Great experience, professional and quick support team

Keeps the promises. Shop was configured and available from day one, with a huge selection of products to choose from for your store. Although I had some issues starting and setting up I was assisted professionally via Instagram and email, making sure everything goes to plan and works as intended.

As someone new to dropshipping, this app has been a game-changer. It’s easy to use, beginner-friendly, and makes getting started simple. The customer support is also excellent—quick, helpful, and professional. Highly recommend for anyone starting out!

I was having some issues setting up my store and linking it to Zendrop but the staff was very helpful. Jacob was soo helpful with reporting a bug that occured when I was adding products in zendrop to my store. Kristia was extremely helpful with helping me sort out my delivery and shipping settings along with helping me purchase a sample from my store. Zendrop staff has been so supportive in guiding me through my experience of setting up a store. Thank you