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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,528)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Nuni Pets

Jun 20, 2024  on Shopify

The staff was so generous. They answered to all my questions so fast.

Thee Essentials Store

Jun 20, 2024  on Shopify

I dare say this is one of the best customer service I have experienced. I am so glad I chose to do this with Zendrop.

PMC Germany

Jun 20, 2024  on Shopify

Unkomplizierte Abwicklungen und ein 24/7 Support, kanns nur weiterempfehlen

VenomPerfume

Jun 19, 2024  on Shopify

I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.

Sentimental Goodies

Jun 19, 2024  on Shopify

Great support I actually got to speak with a live person…everyone with Zendrop is amazing and very helpful

Levandor

Jun 19, 2024  on Shopify

Zendrop é uma das plataformas de fornecedores de melhor qualidade em Dropshipping. Além de sua equipe de suporte responder quase imediatamente, eles possuem absolutamente tudo e de extrema qualidade.

Zen Zone

Jun 19, 2024  on Shopify

Simply the best supplier to make the drop and to create a solid brand around a product or more than one, very good for those who want to start creating their venture or more professional source of extra income, very good support being fast and attentive!

Eminence Diamonds

Jun 19, 2024  on Shopify

I have been using Zendrop for about 8 months and they truly have been amazing the whole time any questions I needed answered or any problem I've ever come across that needed fixed they did promptly along with being super nice I give a 9/10 only thing better would being able to get the perks of being a VIP member before reaching the required sales needed but that's ok

ShopAlivea

Jun 19, 2024  on Shopify

Great app, and amazing customer support. All my doubts were cleared off precisely.

Ruff Retreat

Jun 19, 2024  on Shopify

The educational portion (Zendrop Academy) is the best value for money out there. That alone is worth the subscription.

GadBuy

Jun 19, 2024  on Shopify

Sehr einfaches und übersichtliches Handling mit einem Super Support bei jeglichen Anliegen.

Calidad

Jun 18, 2024  on Shopify

amazing customer service

Plump Picks

Jun 18, 2024  on Shopify

Zendrop is a brilliant platform to be working from. The layout is easy to find your way around. And if you are sure of anything, their agents are on standby to help in whatever way they can. I couldn't think of taking my business elsewhere. Very friendly staff and informative.

LeafBake

Jun 18, 2024  on Shopify

Fantastic costumer service. When i had problems they were always there to help me fix things

MelKel Products

Jun 18, 2024  on Shopify

I am new to Dropshipping and have had a lot of questions. Choosing Zendrop was the best thing I have done as the team are patient and so helpful. Would definately recommend Zendrop to all.

COSASlocas

Jun 18, 2024  on Shopify

As the owner of “Cosaslocass”, I want to express my gratitude towards the Zendrop team. Their quick attention and effective solutions have been essential to the success of my online store. In particular, I want to highlight Jo from the Philippines, who has proven to be one of the best customer service representatives. Thank you, Jo, for your professionalism and dedication!

hairzy

Jun 18, 2024  on Shopify

Its a centralized place that has a very nice user interface and super easy to use. You can find any product, and auto fulfill it and its honestly so helpful to someone like myself who is a beginner to this

ShopElektronica

Jun 18, 2024  on Shopify

Truly a great customer support experience, fast response rate, very clear, concise & helpful. 10/10 for me.

Toddle Safe

Jun 18, 2024  on Shopify

Essentials Emporius

Jun 18, 2024  on Shopify

best service

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