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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Shopify

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,124)

Overall rating
4.2

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

CouplesKeychain

Jul 07, 2024  on Shopify

I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.

Cosy Dharma

Jul 07, 2024  on Shopify

Thank you to the team. Great experience!!

My Store

Jul 07, 2024  on Shopify

Zendrop's efficient automation and reliable suppliers make running my online store a breeze. The fast shipping times have significantly boosted my customer satisfaction. Five stars

Stilnorge

Jul 07, 2024  on Shopify

they are very helpful at Zendrop. i am definitely satisfied with them! highly recommended!

Velurias

Jul 07, 2024  on Shopify

HomiConnect

Jul 07, 2024  on Shopify

I have been using Zendrop for my Shopify store for many months now, and you really get what you pay for, even on the free plan they offer. I would definitely recommend Zendrop to all dropshippers. You're missing out if you don't have Zendrop, let me just put it that way.

SD Trendz

Jul 07, 2024  on Shopify

Well, I've just started with Zendrop and am excited to get things underway. I love its features, particularly the Branding and the Auto-fulfillment! I should be killing it! I recommend you to just try it out and you will see!

Scandalous Sheets

Jul 07, 2024  on Shopify

Amazing customer support

Dermepeel

Jul 07, 2024  on Shopify

Expatious

Jul 07, 2024  on Shopify

10/10. Always early to catch on to products and great customer support

CarNex

Jul 06, 2024  on Shopify

Both the bot and the human assistant were very helpful and patient, managing to clarify my doubts in a simple and friendly manner.

Love Souls

Jul 06, 2024  on Shopify

great support team

Wagme Shop

Jul 06, 2024  on Shopify

Me han simplificado mucho la vida al hacer mi primer tienda en linea

Tanumand

Jul 06, 2024  on Shopify

great

JellyAds Technology

Jul 06, 2024  on Shopify

good customer service

My Store

Jul 06, 2024  on Shopify

I had a lot of questions for them. I didnt understand a lot of things ( how, why, where...) Their support team is great, had patience for me and my questions.

Gentluxe

Jul 06, 2024  on Shopify

RixTix

Jul 06, 2024  on Shopify

ease of access, quick funcionality and good step by step coaching system.

My Store

Jul 06, 2024  on Shopify

juan was amazing he helped me gain access to my zendrop account with ease

Myacra

Jul 06, 2024  on Shopify

Zendrop Customer Service is Excellent.

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