Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Splashed-Blaster

Jun 15, 2024  on Shopify

Best app that you can possibly have in your store, if aren’t already using it I assure that you will not have any sales!

Velore

Jun 15, 2024  on Shopify

i reccomend this app. Kind and helpful support team

My Pet Friend & I

Jun 15, 2024  on Shopify

The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.

Melo

Jun 15, 2024  on Shopify

Amazing fulfillment service, the support is awesome and it is the service I trust to fulfill the products to my customers! Would recommend this to anyone starting out or even to people well into the business!

SyncVolt

Jun 15, 2024  on Shopify

Ive used multiple dropshipping supplier apps and zendrop is by far the most reliable easy and helpful option in my opinion and staff are fast and very easy to work with.

TECH MAGNETT

Jun 14, 2024  on Shopify

good job

Everything You Want and More

Jun 14, 2024  on Shopify

I'll just say it is great that we get The help when we need, I was roaming around from page to page looking for a certain thing until Jo from Zendrop was able to help and put me in the right direction. thanks

Super TALI

Jun 14, 2024  on Shopify

Ellos son maravillosos. Yo estoy encantada! El trato, la resolucion de mis problemas, como me dieron el paso a paso para que yo arreglara la liada que habia hecho yo misma. Empeze hablando con el robot de IA, creo. Luego me derivaron a Jo, una atendente humana y real jejeje. Maravillosa.

Kelvin Jewelry

Jun 14, 2024  on Shopify

best drop shipping app form the ones i've tried. smooth, fast transactions and fasters customer support response all the time. works perfect with shopify, easy to use.

GentleGlow

Jun 14, 2024  on Shopify

VERABEL

Jun 14, 2024  on Shopify

I really do recommend Zendrop, you can find great products for your ECommerce.

Epilucent Beauty

Jun 14, 2024  on Shopify

Zendrop has a top performing support!

PuriPaw

Jun 14, 2024  on Shopify

Incredibly fast and supportive costumer service.

PuffSofa

Jun 14, 2024  on Shopify

PupsFaves

Jun 14, 2024  on Shopify

I really appreciate the amazing customer support provided by this company. Their team is incredibly helpful and always resolves any order-related questions or issues promptly. I want to give a special shout-out to Cyril, who quickly and effectively resolved the refund issues with my orders.

TrendTrove

Jun 13, 2024  on Shopify

They response too quickly i love it

Kidio

Jun 13, 2024  on Shopify

Instant customer service via the chat, very helpful

Hydrogen-Vitals

Jun 13, 2024  on Shopify

Zendrop has a great customer service. I reached out to their chat bot and within a few minutes got linked up to a customer support agent. I had a few complications, and I am grateful that they could help me resolve my problems.

Bellas Artes

Jun 13, 2024  on Shopify

TRES BONNE EXPERIENCE ET LE SERVICE A LA CLIENTELE EST IMPECABLE

CycloneFrost™

Jun 13, 2024  on Shopify

I’ve been using Zendrop for my e-commerce business, and it has been an absolute game-changer. The platform is incredibly user-friendly, making it easy to navigate and manage orders efficiently. The product selection is vast and diverse, catering to various niches, which is perfect for scaling my business. One of the standout features is the rapid shipping times. My customers are consistently impressed with how quickly their orders arrive, which has significantly boosted my store's reputation. The automated order fulfillment saves me a ton of time and hassle, allowing me to focus on growing my business instead of getting bogged down in logistics. Customer support is top-notch! Whenever I’ve had questions or needed assistance, the Zendrop team has been prompt, professional, and incredibly helpful. Their commitment to ensuring a smooth and satisfying experience for their users really shines through.

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