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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,520)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Hair Journee

Jun 26, 2024  on Shopify

I was having an issue with my subscription payment and Karrie came through and got it squared away in less than a minute, she made sure she understood what was needed, didn't run through a bunch of scripts, straight to the point so I could get back to running my business.

SUMMER RELIEFS

Jun 26, 2024  on Shopify

Best customer support !! Highly recommended Jobelle and Juan helped me clear my doubts !! thankyou so much

Just Open

Jun 26, 2024  on Shopify

They have a good way of doing dropshipping. Support team is fast as light!

EliteDroops

Jun 26, 2024  on Shopify

Es una aplicación fantástica, intuitiva y muy fácil de usar. Estoy realmente agradecido con ella

Kookmeesters

Jun 26, 2024  on Shopify

Zendrop is a good platform to import products to your Shopify webshop. i was helped by Juan and he was very nice. the overall service of Zendrop is very nice.

Summersleep

Jun 26, 2024  on Shopify

good

EXPRESS STORE

Jun 25, 2024  on Shopify

fast response . very help full. solved my problem. Thanks

Pamofy Home Decor

Jun 25, 2024  on Shopify

Zendrop is very accessible. So far, I love the quality of the support I am getting.

ArdaShop

Jun 25, 2024  on Shopify

great customer service!

My Store

Jun 25, 2024  on Shopify

Zendrop is one of the best platforms for Dropshipping since it has very good user service because it has partners who are attentive to any questions you may have. And it is easy to use.

Digital Dreamer Deals

Jun 25, 2024  on Shopify

Ease of navigation and beautiful website with a tonne of amazing products to dropship! Thank you!

Mybeauty

Jun 25, 2024  on Shopify

Excellent Very helpful. My questions where answered completely

Zeniqo

Jun 25, 2024  on Shopify

got me my first sale

Qleanix

Jun 25, 2024  on Shopify

Everything is as i imagined and Zendrop support is fast and helpful

Fetch & Wag

Jun 24, 2024  on Shopify

I HIGHLY recommend this app! After setting up my Shopify store, I had received a Promo for a great deal for Zendrop Plus. I had gotten under the weather and missed the offer!! I was devastated because this was a great offer and I really need to save as much money as possible right now! It crossed my mind to just ask and see what the bot tells me. I get a live agent on the bot, named Joshua. Joshua was great and made my experience wonderful as I am lost right now and need as much help as possible! It's very welcoming, having a bot with an option for a live chat! I have had the best experience so far! Thanks so much!!! -Erica

Pautte

Jun 24, 2024  on Shopify

Great customer service

TravelFlex

Jun 24, 2024  on Shopify

Very satisfied with Zendrop. I've been testing another suppliers and Zendrop is great. Very informative, polite and helpful customer service. Highly recommend!

Hydrocool

Jun 24, 2024  on Shopify

Mariane from Zendrop is awesome! She helped me out through chat and made everything super easy. I had a bunch of questions about my dropshipping setup, and she was super patient and knowledgeable. If you need help, Marianne is the go-to person!

DP Sales & Service LLC

Jun 24, 2024  on Shopify

Very user friendly for beginners, Help Team is amazing and there when you need them.

Winkelboulevard.nl

Jun 24, 2024  on Shopify

Zendrop is a top supplier in products. The Customer Service is very good. If you have some any questions about Zendrop, the Customer Service helps you very well to get all your answers. I use to have questions about shipping to country's en the shippingscost. i had question about products thats out of stock and Janelle from the Customer Service haves gave me clearly answers about my questions! Thank you for your help . Greets from the Netherlands !

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