Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

StoreBYN by Robyn Nemeth

Jun 21, 2024  on Shopify

Customer service was so helpful! I am very new to dropshipping and Cyril helped clear so much up for me!

hub4gad

Jun 20, 2024  on Shopify

great service

Attachy

Jun 20, 2024  on Shopify

The support is great! Fast, easy, overall great experience

Purmina

Jun 20, 2024  on Shopify

Merci pour l'assistance et l'écoute de la conseillére de Zendrop cela m'a donné l'envie d'aller plus loin et essayer Zendrop. je trouve que j'ai un bon choix car la qualité est au rendez-vous.

JaMaLutz

Jun 20, 2024  on Shopify

They are always there for you to help you with everything. They are so helpful and nice people . make your way to use and work your shop more easily. Thank you

FEElinG

Jun 20, 2024  on Shopify

Bonjour personne disponible et professionnel avec le soucis de repondre correctement a un enssemble de question precise. Cordialement Mathieu

Pure-Soleil

Jun 20, 2024  on Shopify

Great customer service, responding quickly and smoothly, no issues and Karrie is a pure problem solver and customer orientated!

GloLuxLove

Jun 20, 2024  on Shopify

This review is about their customer service. Every time I have a question or need to go over some issues, they are very quick to reply and provide answers and solution until I understand and all is resolved. If no one is available to chat live, then I get a notification via email letting me know when someone is ready and available to chat. I am always satisfied with their customer service! Thank you! :)

Honuali

Jun 20, 2024  on Shopify

I just wanted to give a big shout-out to the amazing customer service at Zendrop! Nyka has been super helpful and has gone above and beyond for all of my concerns and questions. Nyka made sure all my issues were sorted out quickly and smoothly. It's not often you find such dedicated and professional support, and I really appreciate everything they've done for me. Thanks so much, Nyka, for your awesome help, and a huge thanks to the rest of the Zendrop team too. You've definitely made me a loyal customer!

Nuni Pets

Jun 20, 2024  on Shopify

The staff was so generous. They answered to all my questions so fast.

Thee Essentials Store

Jun 20, 2024  on Shopify

I dare say this is one of the best customer service I have experienced. I am so glad I chose to do this with Zendrop.

PMC Germany

Jun 20, 2024  on Shopify

Unkomplizierte Abwicklungen und ein 24/7 Support, kanns nur weiterempfehlen

VenomPerfume

Jun 19, 2024  on Shopify

I've been a loyal user of Zendrop for an extended period, and I am continually impressed by the exceptional quality and performance of this app. Zendrop has proven to be an indispensable tool in my daily routine, consistently delivering high-quality service across the board.

Sentimental Goodies

Jun 19, 2024  on Shopify

Great support I actually got to speak with a live person…everyone with Zendrop is amazing and very helpful

Levandor

Jun 19, 2024  on Shopify

Zendrop é uma das plataformas de fornecedores de melhor qualidade em Dropshipping. Além de sua equipe de suporte responder quase imediatamente, eles possuem absolutamente tudo e de extrema qualidade.

Zen Zone

Jun 19, 2024  on Shopify

Simply the best supplier to make the drop and to create a solid brand around a product or more than one, very good for those who want to start creating their venture or more professional source of extra income, very good support being fast and attentive!

Eminence Diamonds

Jun 19, 2024  on Shopify

I have been using Zendrop for about 8 months and they truly have been amazing the whole time any questions I needed answered or any problem I've ever come across that needed fixed they did promptly along with being super nice I give a 9/10 only thing better would being able to get the perks of being a VIP member before reaching the required sales needed but that's ok

ShopAlivea

Jun 19, 2024  on Shopify

Great app, and amazing customer support. All my doubts were cleared off precisely.

Ruff Retreat

Jun 19, 2024  on Shopify

The educational portion (Zendrop Academy) is the best value for money out there. That alone is worth the subscription.

GadBuy

Jun 19, 2024  on Shopify

Sehr einfaches und übersichtliches Handling mit einem Super Support bei jeglichen Anliegen.

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