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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,520)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Vondic

Jun 30, 2024  on Shopify

Customer support very good. Fullfilling very good. Very trustfull. Would highly recommend!

masDeals

Jun 30, 2024  on Shopify

The customer support is amazing. Whenever I have a question, they respond quickly and are really helpful.

eBodyCam.com

Jun 30, 2024  on Shopify

Karrie - and others were very helpful in getting me going. I am surprised at the patience they had with me. Taking the time to explain and get me going. I am sure some things seem elementary to her as she answers these questions all the time, yet she did not make me feel lessthan.

Boujewelry

Jun 30, 2024  on Shopify

I'm a novice at dropshipping and had quiet a few questions. Jeffery was absolutely fabulous at answering everything in detail. Shopify now doesn't seem such a daunting task.

TurboThrustPro

Jun 30, 2024  on Shopify

Zendrop Is Amazing! very helpful

Hom3ly

Jun 30, 2024  on Shopify

Great customer support.

Smokingdeer

Jun 30, 2024  on Shopify

To be honest, I haven't used the app. I bought it, started doing things but I just never got around to setting everything up. The support have been supernice this entire time and when I cancelled they didn't have to refund me but did without any discussion. When I get around to having more time for this I will surely return.

Nuo Back

Jun 30, 2024  on Shopify

Great app, so far had 1 order and it went smoothly with Zendrop. Also a customer support is great, they helped me immediately with my issue.

Visenti

Jun 30, 2024  on Shopify

it's the best app to source products from, they've got fast shipping times as well as prices. Also great customer service, they reply within few minutes, which is much more better than aliexpress

My Store

Jun 30, 2024  on Shopify

It's just this simple folks,,easiest app to use if your looking for a great all around dropshipping ,,well ZENDROP will be your savor

My Store

Jun 30, 2024  on Shopify

I’ve consistently received top-notch customer service from Zendrop. Their team is always courteous, attentive, and quick to address concerns. Whether it’s a simple query or a more complex issue, they handle it professionally and efficiently. Their commitment to customer satisfaction has truly enhanced my overall experience with Zendrop. I highly recommend them for their excellent service! Thank you!

Harmony market center

Jun 29, 2024  on Shopify

All products

My Store

Jun 29, 2024  on Shopify

Im just getting started but so far the support from Zendrop has been awesome.... Getting to customer service from the AI bot took lesss than a minute. Juan was super helpful and all questions were answered. Sean

LumenVista

Jun 29, 2024  on Shopify

I am very satisfied with using Zendrop. Everything is very easy and clear, support always helps with any questions!

EruptionMist

Jun 29, 2024  on Shopify

I had an issue with tracking number, the support were pretty fast and useful.

BlendGenie

Jun 29, 2024  on Shopify

custumer service

GlamQuin

Jun 29, 2024  on Shopify

Droomhaven

Jun 29, 2024  on Shopify

Dream Exito

Jun 28, 2024  on Shopify

Joining Zendrop is one of the best decisions I have made. Joining the Plus Plan was perfect for my store as well. They have everything that can grow your dropshipping business I was looking for such for a long time to take my business to the next level. I am very happy with their products and customer service.

JellyLightz

Jun 28, 2024  on Shopify

Sie habend den besten Support und alles sehr übersichtlich und unkompliziert.

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