Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Buydiz

Jul 01, 2024  on Shopify

Franz from the support team helped me very well and was very friendly

Tosseri™

Jul 01, 2024  on Shopify

Amazing app

Myflowchil

Jul 01, 2024  on Shopify

Son una exelente plataforma la recomiendo mucho

Body Goals LLC

Jul 01, 2024  on Shopify

always great customer service!

Gemaline

Jul 01, 2024  on Shopify

I got very quick and helpful customer service. I can recommend contact them by chat. It's so quick.

InnoGadget HQ

Jul 01, 2024  on Shopify

I enjoyed using Zendrop where I can browse products easily and add that to my store easily. My experience with their customer service has been amazing too. I got my question answered in a matter of minutes and the way they responded to me is very satisfying.

epsaxa stores

Jul 01, 2024  on Shopify

I am always confident that the Agents will answer my questions at anytime. They work 24/7.

Your.room

Jun 30, 2024  on Shopify

Amazing

Things To Love

Jun 30, 2024  on Shopify

The products are amazing and the customer service is even better. Anytime I need help the representatives are always there to help.

Shop Global Inter

Jun 30, 2024  on Shopify

Zendrop support was very helpful today. all my questions and requests were answered and quickly. i am given 5 stars because this is the maximum...

Aerobriza

Jun 30, 2024  on Shopify

Great service!

E-Trend Hub

Jun 30, 2024  on Shopify

I recently had an issue and reached out to Zendrop's customer support. The response was incredibly fast, and I was assisted by Joshua. He was exceptionally kind and thoughtful throughout the interaction. Joshua quickly understood my problem and provided an effective solution in no time. The efficiency and quality of service were impressive. Highly recommended!

Optiso

Jun 30, 2024  on Shopify

They respond and help you fast and good! :)

Beauti Sage

Jun 30, 2024  on Shopify

Amazing customer service. I set up multiple accounts for different dropshipping stores. I only needed the plus plan on one of my accounts. After discussing it with the zendrop team through their easily accessible messaging system, they upgraded all of my accounts to PLUS for FREE. Absolutely amazing customer service.

Sekro

Jun 30, 2024  on Shopify

The most useful app so far for dropshipping. Makes my life so much easier

My Velvora

Jun 30, 2024  on Shopify

good customer service

BRUTE GYM GEAR

Jun 30, 2024  on Shopify

Zendrop has been a game-changer for my e-commerce business! The platform is incredibly user-friendly, making it easy to find and source mostly high-quality products. The shipping times could be better. However, reliable customer service ensure I am always satisfied. Plus, the seamless integration with my online store saves me so much time and effort. Highly recommend Zendrop for anyone looking to elevate their dropshipping business! Also, Jeffrey is great!

Vondic

Jun 30, 2024  on Shopify

Customer support very good. Fullfilling very good. Very trustfull. Would highly recommend!

masDeals

Jun 30, 2024  on Shopify

The customer support is amazing. Whenever I have a question, they respond quickly and are really helpful.

eBodyCam.com

Jun 30, 2024  on Shopify

Karrie - and others were very helpful in getting me going. I am surprised at the patience they had with me. Taking the time to explain and get me going. I am sure some things seem elementary to her as she answers these questions all the time, yet she did not make me feel lessthan.

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