Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Zenlumi

Jul 03, 2024  on Shopify

best for dropshipping

Triviv

Jul 03, 2024  on Shopify

Insanely good customer service every single time.

GADGETS 4 EVERYONE LTD

Jul 02, 2024  on Shopify

Support of zendrop is fast and amazing.....i have been impressed.Thank you guys in zendrop.

Creativityz

Jul 02, 2024  on Shopify

Abiti per Tutti

Jul 02, 2024  on Shopify

I want to highlight the excellent customer service I received from Zendrop. I was pleasantly surprised at how quickly they responded to my query via Gmail. Not only were they quick to reply, but they were also extremely friendly and willing to help me with my issue. I would definitely recommend Zendrop for their efficient and friendly customer service! Thank you for your excellent work!

Just Minxii Love

Jul 02, 2024  on Shopify

This is honestly the easiest dropship partner that I have and currently work with...! I have worked with a few other drop shippers, but Zendrop is by far the smoothest partner that I have seen, and I am just so grateful to have discovered/even work with! Thank you, Anthony and Adrian Morrison, for introducing me to this wonderful company and thank you Jared for the training about the process to set everything up for smooth sailing! <3

Stellar

Jul 02, 2024  on Shopify

Great app for your online store!! love it and the support team is awesome, im still waitng for some news but all the team has been really supportive and they want to solve my problem ASAP as me.

iScrub™

Jul 02, 2024  on Shopify

Great help and service thanks Zendrop team!

Purposeful Encounters

Jul 02, 2024  on Shopify

Joining Zendrop has been one of the best decisions I have made. Their response time is amazing and the support team is great with follow up. Any issues thus far have been resolved in a very short time frame. Staff are polite and professional.

LEDFocus

Jul 02, 2024  on Shopify

Very nice and helpful customer service. Easy to use

CyberSale

Jul 02, 2024  on Shopify

Viral Store

Jul 02, 2024  on Shopify

Thomas & Associates

Jul 01, 2024  on Shopify

the staff is extremely helpful and most knowledgeable

Paws & Beans

Jul 01, 2024  on Shopify

I joined Zendrop not too long ago and had a pleasant experience so far. What I am most happy about is their quick and helpful customer service. I encountered a problem today and reached out to support via chat. I was quickly transferred to a representative and received a reply within 2 minutes. The representative was very kind and helpful and the issue was fixed in a few minutes. Very happy with my choice.

Montevaro

Jul 01, 2024  on Shopify

Amazing customer service and super helpful. Really appreciate Jinky for helping me throgh.

Urban Vibe Shop

Jul 01, 2024  on Shopify

Very good app. Easy to find the product you want

My Store

Jul 01, 2024  on Shopify

Great Customer Service. Prompt reply.

No Mans Land

Jul 01, 2024  on Shopify

Great customer service

Luxpetsinc

Jul 01, 2024  on Shopify

Fast and great customer service support

OmorFos

Jul 01, 2024  on Shopify

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