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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (874)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Love and Frolic

Jul 17, 2024  on Shopify

Wellness 4 Autism

Jul 16, 2024  on Shopify

Zendrop has been very helpful every step of the way. Thank you to Jinky!

LuiXa'sLand

Jul 16, 2024  on Shopify

I am just recently trying to set up my online store and I am about to try ZENDROP, I have not started yet but customer service has been awesome

LashBake ™

Jul 16, 2024  on Shopify

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

REVO

Jul 16, 2024  on Shopify

Zendrop is so helpful with there 24/7 service .

FrontMan Ecommerce

Jul 16, 2024  on Shopify

great experience!

Appalachian Joes

Jul 16, 2024  on Shopify

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Velaires

Jul 16, 2024  on Shopify

AWESOME

Solar Garden Direct

Jul 16, 2024  on Shopify

Great support, still finding our way around the app but so far so good! :)

La Casa de las Mochilas

Jul 16, 2024  on Shopify

Juan Helpme answering my question very fast. This is the support that all platforms must have!

My Store

Jul 16, 2024  on Shopify

Good experianced

Valanda

Jul 15, 2024  on Shopify

Best Support team in the world. 5 stars

Shnuks

Jul 15, 2024  on Shopify

Jo, great helper

ERFOLG & FULLE LLC

Jul 15, 2024  on Shopify

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

MustHaveTreasures

Jul 15, 2024  on Shopify

Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems! received support from Franz!

eZine

Jul 15, 2024  on Shopify

the policy and customer support are great

thechicfinesse

Jul 15, 2024  on Shopify

Melrida

Jul 15, 2024  on Shopify

Good support team. Now still have to see how they perform on their fulfillment. I'm Curious

Love It! Boutique

Jul 15, 2024  on Shopify

Great and fast customer service! Janelle answered all my questions easily in the chat box : )

My Store

Jul 15, 2024  on Shopify

Provide Help when I need, Great!

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