Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,411)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Bespoke Babies

Jul 06, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business! With access to over a million products and automated fulfillment, managing my store has never been easier. Their super-fast shipping and custom branding options truly set them apart. The support team is top-notch, always ready to assist with any questions or issues. I highly recommend Zendrop for anyone looking to take their dropshipping business to the next level!

Orionis Products

Jul 06, 2024  on Shopify

Nice app and Great people. Cyril was extremely helpful in solving my account related issues: some features not showing up in the store. She was patient, and stayed online till the issue was solved!

Cuddly Cubs

Jul 05, 2024  on Shopify

Good customer service

Learz

Jul 05, 2024  on Shopify

Cyril was amazing!

Astridia Bazaar

Jul 05, 2024  on Shopify

The customer service is at the top of their game. I received clarity on order fulfillment even if I had a lot of questions, Cyril calmly elaborated the process and made it quite clear to me.

Vytl Goods

Jul 05, 2024  on Shopify

Great service.

CentronExpress

Jul 05, 2024  on Shopify

Amazing support team, easy fulfillment.

Novara

Jul 05, 2024  on Shopify

Amazing support! Whatever I needed they were quick to respond and provided me with everything I required. She got my store password in 2 minutes. Awsome!

SHOP SHQIP

Jul 05, 2024  on Shopify

i cant open my page!

Moonseno

Jul 05, 2024  on Shopify

to best honest, this one of the best platform that i have ever seen, the interface is really simple to use, there is no complication waww

Forged Flex

Jul 05, 2024  on Shopify

The support is absolutely quick and efficient. If the AI can’t help the tech support will.

Living Beyond

Jul 04, 2024  on Shopify

hi,my experience with zendrop was very fantastic i highly recommend it to anyone looking for a streamlined and efficient dropshipping solution from the moment i started using zendrop i was impressed by the user-friendly interface that made navigating through the platform incredibly intuitive one of the standout features for me was extensive product catalog this will attractively bring potential customers.

Benzori

Jul 04, 2024  on Shopify

Zendrop has very fast and friendly support! They will answer all your questions! Thank you for the amazing suppport! :)

MaoMao's Palace

Jul 04, 2024  on Shopify

Chat support is great! They reply to clear any misunderstanding or questions.

PocketJet

Jul 03, 2024  on Shopify

Great Support Team, fast replies, simple and clear explanations. Jobelle was amazing to me! 10/10 for the service

STELLAR 4U

Jul 03, 2024  on Shopify

I recently contacted customer support and was thoroughly impressed. They responded almost immediately and quickly resolved my issue. The representative was knowledgeable, courteous, and efficient. I felt truly valued as a customer. Highly recommend their exceptional support service!

Animal Soul

Jul 03, 2024  on Shopify

best supplier in the world

LT

Jul 03, 2024  on Shopify

I have been using zendrop and and fulfilment times are within 2-3 days much faster than other fulfilment softwares that I used and hassle free refunds to customers from zendrop fulfilment products.

MONZABELLA

Jul 03, 2024  on Shopify

très bonne application des produit varié , super

Ova Worldwide

Jul 03, 2024  on Shopify

No matter what issue I faced, I was always able to get in touch with someone from support, not just a bot, but an actual person. They were always very thorough in trying to troubleshoot any issues. For that I couldn't give Zendrop anything less than 5 stars.

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