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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

MIC goods

Jul 18, 2024  on Shopify

Amazing customer service, good prices for the plans, wide variety of products, highly recommend

MsFlawless

Jul 18, 2024  on Shopify

i had amazing experience, the agent answer quick and always happy to assist you

Evorp

Jul 17, 2024  on Shopify

Great customer service! Fast, polite and always helpful. 5 stars!

Valley Dealz

Jul 17, 2024  on Shopify

Happy with my experience so far very helpful support team!

My Speakzy

Jul 17, 2024  on Shopify

good service

Uncommon Joy

Jul 17, 2024  on Shopify

Excellent support service, Jinky served me, I am satisfied with her help, she explained everything

EcoChill

Jul 17, 2024  on Shopify

very good service and the service is very fast, I highly recommend using this application as it makes it a lot easier

CharmistaSale

Jul 17, 2024  on Shopify

As a new Zendrop user, I couldn't be happier with the service and support I've received. The platform is incredibly user-friendly, and the product selection is fantastic. I want to give a special shoutout to Jinky and Joannah for providing exceptional support throughout my onboarding process. Their responsiveness and willingness to help have made a world of difference. If you're looking for a reliable dropshipping partner, Zendrop is the way to go!

My Store

Jul 17, 2024  on Shopify

Very good customer service, super fast on answering everything I asked and I asked a lot. I am new to everything and have no idea what I am doing so my questions can be very confusing so I'm impressed with that all by itself. I would definitely recommend this dropshipping app over any other!!!

Nifty Cool Stuff

Jul 17, 2024  on Shopify

I needed a quick solution to an unusual issue, and Cyril gave it to me within minutes. It worked! Awesome and thorough service!

My Store

Jul 17, 2024  on Shopify

The platform is user friendly and it has tons of products you can list on your store. The team also responds quickly to any queries you have regarding the products.

BEBOX

Jul 17, 2024  on Shopify

Está app es realmente increíble, es fácil de utilizar, los productos se colocan rápido en la tienda y los administradores están siempre dispuestos a ayudarte

Lotusia

Jul 17, 2024  on Shopify

Easy to use and professional

SpaceBird

Jul 17, 2024  on Shopify

Very knowledgeable and friendly customer service! Jobelle was so helpful, 10/10.

My Store

Jul 17, 2024  on Shopify

Great customer service 10/10

Love and Frolic

Jul 17, 2024  on Shopify

Wellness 4 Autism

Jul 16, 2024  on Shopify

Zendrop has been very helpful every step of the way. Thank you to Jinky!

LuiXa'sLand

Jul 16, 2024  on Shopify

I am just recently trying to set up my online store and I am about to try ZENDROP, I have not started yet but customer service has been awesome

LashBake ™

Jul 16, 2024  on Shopify

As of right now, Im feeling good about Zendrop. They just helped me solve a problem I was having on shopify and Joanna was goated throughout the whole chat. I was all over the place, but I feel more calm and collected. Least I know the next few steps. Thanks Zendrop!

REVO

Jul 16, 2024  on Shopify

Zendrop is so helpful with there 24/7 service .

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