Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Appalachian Joes

Jul 16, 2024  on Shopify

I highly recommend Zendrop! I have such professional assistance from the Zendrop pros. They have helped me with my store build, connection issues, domain, and education! The staff are very knowledgeable and so easy to work with. Not only do they help with solutions, they kindly and with a real person, follow-up with me to ensure my issues are correctly resolved! They truly want to ensure I am successful with my journey!

Velaires

Jul 16, 2024  on Shopify

AWESOME

Solar Garden Direct

Jul 16, 2024  on Shopify

Great support, still finding our way around the app but so far so good! :)

La Casa de las Mochilas

Jul 16, 2024  on Shopify

Juan Helpme answering my question very fast. This is the support that all platforms must have!

My Store

Jul 16, 2024  on Shopify

Good experianced

Valanda

Jul 15, 2024  on Shopify

Best Support team in the world. 5 stars

Shnuks

Jul 15, 2024  on Shopify

Jo, great helper

ERFOLG & FULLE LLC

Jul 15, 2024  on Shopify

So far it has been a very neat and properlyn guided set up process. The software is very friendly. I´ll be completing some training during the openning of my store in the zendrop academy.

MustHaveTreasures

Jul 15, 2024  on Shopify

Very fast and reliable support. Helped quickly and solved the problem straight away without any further problems! received support from Franz!

eZine

Jul 15, 2024  on Shopify

the policy and customer support are great

thechicfinesse

Jul 15, 2024  on Shopify

Melrida

Jul 15, 2024  on Shopify

Good support team. Now still have to see how they perform on their fulfillment. I'm Curious

Love It! Boutique

Jul 15, 2024  on Shopify

Great and fast customer service! Janelle answered all my questions easily in the chat box : )

My Store

Jul 15, 2024  on Shopify

Provide Help when I need, Great!

Clanomega Solutions

Jul 15, 2024  on Shopify

I received the required info regarding the billing and payments. Zendrop customer support is excellent as they provided and clarified all the info on this immediately.

Hala

Jul 14, 2024  on Shopify

great customer services

Goods Store

Jul 14, 2024  on Shopify

Really helpful and quick to respond.

Nunis Essentials

Jul 14, 2024  on Shopify

Had issues with my first sale. Customer service was prompt and professional. Issue resolved within hours.

Pavé

Jul 14, 2024  on Shopify

Jobelle was wonderful in supporting me through choosing my subscription plan and integration.

SKIN BAZAAR

Jul 14, 2024  on Shopify

Zendrop has top notch support and are able to help you navigate through your first fulfillment.

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