Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,407)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

The Dog Charmer

Jan 02, 2025  on Shopify

Customer support is always quick and helpful, thank you!

BabeMine

Jan 02, 2025  on Shopify

excellent customer service

Novendy

Jan 02, 2025  on Shopify

The best one

FitnessAura

Jan 02, 2025  on Shopify

Thank you for your help I am very satisfied

Tuaylla Beauty

Dec 29, 2024  on Shopify

I'm new in Dropsshipping, but the best choice is getting ahead with an aget than I found Zendrop, easy to setup, amazing platform, amazing products and the most important amazing support, always polite and very very very helpful, I higly recommend this platform, It provides all you need to start an amazing business!

EJ's Mini Mall

Dec 29, 2024  on Shopify

Had a great team member who took care of the questions I was able to respond in a shortly manner the individual have excellence performance

The Comfy Life

Dec 29, 2024  on Shopify

Hasta el momento muy facil de hacer a integracion y el servicio al cliente ha sido muy bueno al momento de resolver dudas, es mi primera vez usando ZENDROP. todavia no he empezado a vender ya que estoy organizando la tienda pero se ve muy intresante

Cosmoze

Dec 29, 2024  on Shopify

Excellente plateforme, support très efficace et réactif

Sleetfeet

Dec 27, 2024  on Shopify

I had an amazing experience with Zendrop's customer support, especially with Khubaib, who went above and beyond to resolve my issues. Not only did he patiently assist with tracking and order delays, but he also helped me navigate technical issues with my Zendrop account and email changes. The customer service was fast, friendly, and incredibly helpful. They also gave me detailed information about Zendrop's services and even helped me apply for the Zendrop Select program. I highly recommend Zendrop for their outstanding customer support!

3 Little Things

Dec 27, 2024  on Shopify

Exceptional Support and Service – Zendrop Goes Above and Beyond I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers. Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer. It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support. I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!

Wistful

Dec 27, 2024  on Shopify

great support . I rarely give feedback but I have to say it impressed me how fast the support is on zendrop

Mavorel

Dec 27, 2024  on Shopify

A great app! Faye provides is even better customer support:)

NUWELLTH

Dec 26, 2024  on Shopify

Amazing Experience with Zendrop and Jacob from Support! I've been using Zendrop for my Shopify store, and I couldn't be happier with the app and the support team. The app is incredibly user-friendly, making it so much easier to manage product sourcing and fulfillment. The product catalog is vast, and the seamless integration with Shopify is a game-changer for my business. A special shoutout to Jacob from support—he went above and beyond to help me with my queries. His quick responses, patience, and in-depth knowledge made all the difference. Jacob truly represents what exceptional customer service should be! If you're looking for a reliable app to streamline your dropshipping business, Zendrop is definitely worth it. Highly recommended!

Naved Products

Dec 25, 2024  on Shopify

I am new to dropshipping but Zendrop customer support has been really great. They are very responsive and knowledgeable.

Orin

Dec 25, 2024  on Shopify

It's great, the prices are better, and the support is quick to respond.

VigilanTech™

Dec 25, 2024  on Shopify

Muy buenos proveedores

Effess

Dec 24, 2024  on Shopify

The support is very helpful and even on holidays responds fast

Zeviana

Dec 21, 2024  on Shopify

The customer support is top-notch! Fast, friendly, and problem-solving oriented. I highly recommend it!

Veelar

Dec 21, 2024  on Shopify

Great

رفعة

Dec 20, 2024  on Shopify

Today I had an issue with my store thanks

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