Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

TOPIVAH

Jul 22, 2024  on Shopify

Jemima. I would like to thanks you for your great service, Making it easy to use Zendrop

ovlbrands

Jul 22, 2024  on Shopify

Very responsive customer service. I needed a document for the product i am listing, i reached out to them and they got me the document within 24 hours.

SnowChills Collections

Jul 22, 2024  on Shopify

Reached out to the customer service today and their service was excellent.

Gourmet Haven

Jul 22, 2024  on Shopify

very gooddddddd

LumiTech

Jul 22, 2024  on Shopify

good platform for beginners, easy to navigate and set everything up. support team is really helpful if u have some problems or questions. :)

FemmeGlow

Jul 22, 2024  on Shopify

Joshua was fantastic, got rid of my doubts and was very quick with it too! Amazing platform

TechPulse

Jul 22, 2024  on Shopify

Customer service is great and they are available majority of the day to help you with any issues. I really enjoy using Zendrop as a supplier for my business needs.

JLM Store

Jul 22, 2024  on Shopify

Wow Joanna from Zendrop was amazing. I had everything wrong with my connection with Zendrop to shopify. She took so much times until everything was set up right. They need more assistance like her.

Mirrina

Jul 21, 2024  on Shopify

son muy amables estan a cualquier hora para ayudar y eso se agradece un monton

Deniile

Jul 21, 2024  on Shopify

Very Helpful individual and guided me on what I was doing wrong. Thank you.

Karma ♾️

Jul 21, 2024  on Shopify

The Shopify Zendrop app is the best for dropshipping. It integrates seamlessly with Shopify, simplifies order management, and tracks shipments efficiently. The user-friendly interface and automation save time, making it ideal for streamlining ecommerce operations. Highly recommended.

Your Everything Store

Jul 21, 2024  on Shopify

I have no knowledge of this industry at all. I was feeling overwhelmed after a training call. The support chat made it easy for me to explain my issues and they were corrected. She even found an overpayment and made sure that i got the refund. I'm feeling good about my upcoming journey into dropshipping.

PEQUEÑOS CAPRICHOS

Jul 21, 2024  on Shopify

muy buena la atencion al cliente y son muy rapidos de resolver o responder a los mensajes siendo mi primera vez en zendrop y muchisimas gracias por resolver mis dudas que tenia.

GIFT5ER

Jul 21, 2024  on Shopify

Just finished a CHAT with Kelley who assisted me. The chat was successful and I have to say that I'm impressed with the speedy response time. I've used chat boxes with other services that make you wait over 30 minutes before someone finally get's to you ...and then they ask a question, like "how can I help", to which you've already submitted when you started the chat! "Zendrop and Kelley are okay in my book!"

My Store

Jul 21, 2024  on Shopify

Great app for drop shipping

Heat flora

Jul 21, 2024  on Shopify

I would like to commend Franz for his exceptional assistance in resolving an issue I encountered recently. The support team provided prompt and effective solutions, demonstrating a high level of expertise and dedication. I greatly appreciate Franz's valuable support and would highly recommend their services.

All American Trends

Jul 21, 2024  on Shopify

I am a fan of Zendrop customer service. Been using Zendrop for 3 months now. Whenever I talk to the Zendrop support team they go the extra mile to help me with my queries—highly recommended.

TETCH

Jul 21, 2024  on Shopify

plugtech🇰🇪

Jul 21, 2024  on Shopify

One of the best dropshipping apps ever, and the customer service is flawless and amazing. I definitely recommend.

Bowwow Central

Jul 21, 2024  on Shopify

Love the Zendrop app and this company.

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