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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (874)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Aug 25, 2024  on Shopify

Merci a JO , d'avoir vite régler mon problème de compte ! Assistance rapide et efficace !

EverShopperR

Aug 25, 2024  on Shopify

Zendrop's AI Assistant and support team have exceeded my expectations. The AI is intuitive and efficient, making daily tasks easier. The support team is equally impressive—always professional, helpful, and resourceful. They answer all my questions with expertise and ensure I have everything I need to succeed. Highly recommended!

My Store

Aug 25, 2024  on Shopify

Great product and great customer service! :)

Magnetic Bottle

Aug 25, 2024  on Shopify

perfect

Cheap treatz

Aug 24, 2024  on Shopify

great app shame about only being able to do 25 orders on the free plan but easy to use and support is really helpful compared to other channel support agents they are a dream any issues they jump right on it Jemima and mariane have been really helpful to me lately props to them both

gizmo-grid

Aug 24, 2024  on Shopify

I am just starting out and had a question about ordering and processing and zendrops team helped me right away to understand. Loving this app so far

My Store

Aug 24, 2024  on Shopify

it was great customer support did a excellent job in giving me every detail about my subscription with no problem and im satisfied with the outcome.

LightWave Designs

Aug 23, 2024  on Shopify

Juan was very helpful. I needed to contact customer service and he quickly got my issues all sorted out. Saved me hours of frustration. I am loving the selection so far. Love that there are products that ship from the US so shipping is better for my clients.

ErgoFit™

Aug 22, 2024  on Shopify

Zendrop has been fantastic fulfillment service for my ecom store. Their platform is easy to use, and their product range is large. What really stands out is their customer support. Pretty much every time I have had a conversation with support, they have always been extremely helpful and just put out great vibes. Highly recommend Zendrop to anyone needing reliable fulfillment and great customer service.

wearslipshark

Aug 22, 2024  on Shopify

Great customer service from the team! Real time response and helped me with what I needed! :)

Jayz Deals

Aug 21, 2024  on Shopify

great

Zandano.nl

Aug 21, 2024  on Shopify

Great service, they have a verry fast response!

JOGGYPAWS

Aug 21, 2024  on Shopify

quick response and easy to work

LILO-STORES

Aug 21, 2024  on Shopify

As a new dropshipper it is very easy app, to find all the needed products at really good prices and fulfillment. Don't forget, everything for 0 money! Exellent support services, answering everything you need at record time!

ASHERAMA Trends

Aug 20, 2024  on Shopify

The customer support is fantastic. They answered all my questions even though I'm still on the Free Plan.

Especially leather

Aug 20, 2024  on Shopify

recommend. Great customer support

Pennyworth Lane

Aug 20, 2024  on Shopify

Can't say enough great things about Zendrop. Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience. Not only do they have a great catalogue of products to sell from immediately but their ability to source products is just as great. Dashboard is simple to use and effective

Love Link

Aug 20, 2024  on Shopify

By far the fastetst and best support ive ever had with dropshipping - handling return or refunds is super easy and any issue the team helps you with is resovled in minutes. this is the second account ive left 5 stars with for zendrop. not overdoing it here they are just litrally that good.

RoseMD

Aug 20, 2024  on Shopify

good

Urneva

Aug 19, 2024  on Shopify

Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.

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