Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

TrendTrove

Jul 23, 2024  on Shopify

I'm just getting my Shopify Store set up and had a questions about linking products i already had on my store to Zendrop for them to start fulfilling my orders for me. Customer Service answered all my questions and i feel like i have better clarity now and will definitely reach out again.

Holidays Are Everyday

Jul 23, 2024  on Shopify

I had a huge mess that I created and thanks to Nyka, she totally helped me with everything. It took about 45 minutes because I really made mess of things, but everything is all good now. She is awesome, patient and totally helped me fix all the issues. Awesome job Thank you 1000000x over

My Free Animals

Jul 23, 2024  on Shopify

linstatus

Jul 23, 2024  on Shopify

very good service

LittleGuard

Jul 23, 2024  on Shopify

Fantastic for beginners in ecommerce!

Trendoya

Jul 23, 2024  on Shopify

great comminacition and solution..thanks

SummerFrezze

Jul 23, 2024  on Shopify

They have a very kind and helpful support.

The Pit Stop

Jul 23, 2024  on Shopify

Just had the best interaction with Kelley @ customer service. She was very well informed and had an answer for my every question. I was getting bogged down in fine details of shipping process. She was able to offer course correction and a new perspective on the problem. Very impressed. Thank you!

Digital Vibe Life

Jul 23, 2024  on Shopify

Amazing customer service and quick response time. Awesome product selection as well. I highly recommend it

MJKStore2026

Jul 23, 2024  on Shopify

an was amazing. The team is always quick and eager to help. Well done!

ZeeStores

Jul 23, 2024  on Shopify

I am new to Shopify and have recently started using Zendrop, and I must say it's the best thing that has ever happened to my store. The service is friendly, making dropshipping with Zendrop feel like a family business. They genuinely care about my store and check in on me from time to time. The customer service is excellent, and they offer a wide collection of items. I would definitely recommend Zendrop to other store owners.

Yango World LTD

Jul 23, 2024  on Shopify

perfect support

Sunset Cove

Jul 22, 2024  on Shopify

The training courses that come along with using there service has been so helpful and I love the quantity of items they make available

Im Shopping

Jul 22, 2024  on Shopify

I am very happy with Zendrop, they have amazing customer support. And I like it a lot because they do what they say. I can recommend this to all entrepreneurs who are starting out and the academy they have is great. It is one of the best platforms for this Drop Shipping business.

Absolutely..pets

Jul 22, 2024  on Shopify

Jemima from support was polite, patient and understanding. She took the time to be sure of what I was asking and then promptly set about finding me a resolution. Thank you Jemima. Rob

My Store

Jul 22, 2024  on Shopify

Best customer service! Keep it up!

THE VAULT SHOPS

Jul 22, 2024  on Shopify

I just want to say how please I am with Zendrop's service, I have a store and I had an order on my store, and I reach out to know the update on the order shipment, and I spoke to Mariane, and I must say, it was the most Kindest conversation I have had on a website in a long time. I am soooo thankful that I am working with Zendrop and it was such a honour for me to talk to Mariane.

breezi blankets

Jul 22, 2024  on Shopify

mariane is the best

Dr. Water

Jul 22, 2024  on Shopify

Great for beginners like me, Jemima was super quick to help solve the issue i was facing. Thank you Zendrop Prefer Zendrop over CJDropshipping

TripHugz

Jul 22, 2024  on Shopify

Great customer support!

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