Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

BrightLine Shops

Aug 04, 2024  on Shopify

Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!

Ventasoop

Jul 31, 2024  on Shopify

Me párese muy buena app se las recomiendo me gustó la atención q te dan y solusiones

GYM HÄUS

Jul 31, 2024  on Shopify

I've started using zendrop recently, and they've been great. makes fulfilling your order easy, and their customer support is great.

JMI4BEE.com

Jul 31, 2024  on Shopify

Nothing is a bother to them vary patient thank you for everything

Seasonscape

Jul 31, 2024  on Shopify

Amazing staff, amazing service.

HomeWald

Jul 31, 2024  on Shopify

as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit

Pilaby Baby Pillow

Jul 31, 2024  on Shopify

My Store

Jul 30, 2024  on Shopify

First time user here, really happy with the level of costumer support and training material, this is literally a a gold mine of knowledge specially for someone who has attempted this before many times, Thanks for your help Jinky and Zendrop

Therapy Comb ™

Jul 30, 2024  on Shopify

Great service, good quality supplier

PureGesund™

Jul 30, 2024  on Shopify

My Store

Jul 30, 2024  on Shopify

Customer service is amazing and fast!!

LUNAJENNA

Jul 30, 2024  on Shopify

Impresionada con la atención al cliente que me han brindado

Uniquely

Jul 30, 2024  on Shopify

Lo que me encanta es la atención, muy rápida y me solucionaron una cuestión muy complicada en la que enlace una cuenta distinta con mi página a la que tenía la versión premium y se solucionó todo bien genial el soporte

Steph wellness Hub [SWH]

Jul 30, 2024  on Shopify

Thanks to kelly the support team rep i chatted with, she was very helpful and proffessional. i will recommend app.

Twinkle Plushies

Jul 30, 2024  on Shopify

Deras support och är bra och svarar snabbt

Straight Gift

Jul 30, 2024  on Shopify

I would recommend great customer service questions was answered

Black Reign Official

Jul 30, 2024  on Shopify

Thank Jinky for your help today.

Patrick Technology

Jul 29, 2024  on Shopify

I am just beginning my journey with Zendrop, but I have been very pleased with their professional manners and amazing customer service! Thank you so much for the great help and understanding. I would highly recommend them to anyone.

My Store

Jul 29, 2024  on Shopify

The best app pf drop shipping, I tried it without expectations and now I cant believe so helpful have been , it took some time , but wow! Also the customer service is AMAZING

Dreamy Home

Jul 29, 2024  on Shopify

best app. The team is very supportive and helps us to do better and helps us at every point and is available in 2 minutes when ever we need help. the products are not listed in the main categories like if we search home decor, there would be very less products but if we search specific products then there are whole lot of products.

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