Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Pet Central Access

Aug 06, 2024  on Shopify

Zendrop has made my drop shipping process so easy, especially being a beginner it really helps me. Very easy to use and understand and the customer service is impeccable!!

Digital Gallery

Aug 06, 2024  on Shopify

Tiene un soporte al cliente muy rápido y eficaz, Recomendado!!

xaymur

Aug 06, 2024  on Shopify

they have nice services

Cuddles & Meow

Aug 06, 2024  on Shopify

Zendrop team is on top as always!

Delikaffe

Aug 06, 2024  on Shopify

We were in need to source some products and the support was super helpful in explaining us how the process works! Juan from support instructed me on what to do, and then checked himself to see if we did it all the right way. Thank you for the help Juan :)

StyleSpectrums

Aug 06, 2024  on Shopify

I requested a size chart, and within 24 hours, the support team sent it to me.

DueDrop - Home

Aug 05, 2024  on Shopify

Very professional

AuroraluxeStore

Aug 05, 2024  on Shopify

wonderful experience as always

The Locke Box Jewelry

Aug 05, 2024  on Shopify

Customer service rep, Jemima was amazing. She worked with me and helped me solve my problem. Great customer service!!!

DogBudz

Aug 05, 2024  on Shopify

Always helpful.

Awakenia

Aug 05, 2024  on Shopify

Just fulfilled first order. Looks good so far. Good support.

AruraFlowBottle

Aug 04, 2024  on Shopify

very knowledgeable and helpful every time! excellent service!

Nanomads

Aug 04, 2024  on Shopify

The support team has been great. I am still trying to figure out the ins and outs of the application, but everyone was very helpful at zendrop.

PureScense

Aug 04, 2024  on Shopify

Great support by Jobelle, would definitely recommend this to anyone starting out like me. Easy to use and support is really good.

Athena: Buy with Wisdom

Aug 04, 2024  on Shopify

Very helpful. Thanks Nyka.

Case Mind

Aug 04, 2024  on Shopify

INNOVASPHERE

Aug 04, 2024  on Shopify

La atención es inmediata y satisfactoria me voy con una buena impresión de ver a Zendrop como un buen socio comercial

SimpliCook

Aug 04, 2024  on Shopify

Mir gefällt das Dashboard von Zendrop sehr gut und es ist gut strukturiert aufgebaut. Der Support ist außerdem sehr hilfreich und unglaublich schnell, ich konnte nicht einmal meine Nachricht an den KI-Nachrichtenbot schreiben, bevor mir ein Supportmitarbeiter geantwortet hat. Ich kann Zendrop nur weiter empfehlen, super Lieferant!

Mystiq Shop

Aug 04, 2024  on Shopify

Zendrop is incredible. The staff is great, and if you're ever stuck they always have a solution for you. They make importing from AliExpress super easy and their community hub is incredible.

Zypple

Aug 04, 2024  on Shopify

The support staff is friendly and the app is very user friendly.

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