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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Shopify

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (842)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Verano

Sep 17, 2024  on Shopify

good service

misskissingyou

Sep 16, 2024  on Shopify

I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.

My Store

Sep 16, 2024  on Shopify

I just join Zendrop and had an issue to connect my existing shop. I admit that I didn't read it through but relied on AI stuff to connect. That created the issue. I was embarrassed. I fired up a chat and didn't expect that much this late. You know what, Jo was helping promptly and the issue was resolved super quick. Thank you for your support, Jo and Zendrop.

My Store

Sep 16, 2024  on Shopify

Zendrop has been amazing and has been a great tool to get my ecomm store going! The education platform has been crucial to getting my store set up!

Hair Haven Essentials

Sep 16, 2024  on Shopify

Fantastic Customer Service. Helped me to resolve my issue speedily.

Crystalline Prana

Sep 16, 2024  on Shopify

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

My Tiny Crab

Sep 16, 2024  on Shopify

very reactive and fast support, clear answers, thanks again !

FURtastic JOYs

Sep 16, 2024  on Shopify

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

FutuFlex

Sep 16, 2024  on Shopify

The support team helped me out solving the problems with my account. Big thanks to Mariane

My Store

Sep 16, 2024  on Shopify

Great platform for the auto DS . Highly Recommended

My Store

Sep 16, 2024  on Shopify

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

Pet-Workers

Sep 15, 2024  on Shopify

Really amazing service. A blessing after my aliexpress nightmare

K & S Concepts Inc

Sep 15, 2024  on Shopify

ZENDROP is wonderful.. I was new to this whole E-Commerce game and tried to research a lot, but Youtube videos were all the same, and basically led me to Zendrop.. Well lets just say, every day I am surprised on how easy they have made my experience. They are very friendly and informative and quick to respond. No waiting days.. Easy to find products and smooth syncing to my store.. I tried a couple of the others and cancelled after a week. Zendrop is the best one.. They Got you covered.

Paws N’ Chill

Sep 15, 2024  on Shopify

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Pumpify©

Sep 15, 2024  on Shopify

I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!

Dripzy

Sep 15, 2024  on Shopify

Good costumer support

bluemoonbenelux

Sep 15, 2024  on Shopify

The customer service is always ready to help you

GreenPaws

Sep 15, 2024  on Shopify

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

Trendtwist

Sep 15, 2024  on Shopify

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Drinkee.

Sep 15, 2024  on Shopify

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