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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (874)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Sep 16, 2024  on Shopify

Great platform for the auto DS . Highly Recommended

My Store

Sep 16, 2024  on Shopify

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

Pet-Workers

Sep 15, 2024  on Shopify

Really amazing service. A blessing after my aliexpress nightmare

K & S Concepts Inc

Sep 15, 2024  on Shopify

ZENDROP is wonderful.. I was new to this whole E-Commerce game and tried to research a lot, but Youtube videos were all the same, and basically led me to Zendrop.. Well lets just say, every day I am surprised on how easy they have made my experience. They are very friendly and informative and quick to respond. No waiting days.. Easy to find products and smooth syncing to my store.. I tried a couple of the others and cancelled after a week. Zendrop is the best one.. They Got you covered.

Paws N’ Chill

Sep 15, 2024  on Shopify

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

Pumpify©

Sep 15, 2024  on Shopify

I would like to express my sincere gratitude to Mariane for her exceptional assistance in resolving my issue. Her professionalism, expertise, and prompt responses were instrumental in addressing my concerns effectively. Mariane's dedication and problem-solving skills were truly impressive, and I greatly appreciate her support. Thanks to her efforts, the issue was resolved smoothly, and I am very satisfied with the outcome. Highly recommend Mariane for her outstanding service!

Dripzy

Sep 15, 2024  on Shopify

Good costumer support

bluemoonbenelux

Sep 15, 2024  on Shopify

The customer service is always ready to help you

GreenPaws

Sep 15, 2024  on Shopify

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

Trendtwist

Sep 15, 2024  on Shopify

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Drinkee.

Sep 15, 2024  on Shopify

quick replies

Egga Concept

Sep 15, 2024  on Shopify

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

FLEX SPORT

Sep 14, 2024  on Shopify

LIGHTS

Sep 14, 2024  on Shopify

Super friendly-to-beginners app, i got a free month once they knew that i am not financially ready to begin my drop-shipping journey! who else does that? Plus, the customer service staff is extremely professional with an almost-instant response, in my case her name was Mariane.

Glow Vibes Chic

Sep 14, 2024  on Shopify

Zendrop help was so knowledgable! Super helpful and I was able to talk to a human within seconds!

Bert's Emporium

Sep 14, 2024  on Shopify

I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.

Royal Car

Sep 14, 2024  on Shopify

De var väldig häjlpsam

clancoo

Sep 14, 2024  on Shopify

great app especially the help center and the product sourcing

Katherine Rogers

Sep 13, 2024  on Shopify

If you're looking for an unparalleled dropshipping experience that balances simplicity, The customer service is excellent, and they offer a wide collection of items. I would definitely recommend ...

Cutieprint

Sep 13, 2024  on Shopify

Very helpful customer service, very good app!

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