Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Shopify

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (843)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Comercializadora de Aires Bluestar S.A. de C.V.

Jun 02, 2025  on Shopify

Great Customer service!

Assortique Inc.

May 30, 2025  on Shopify

Absolutely love Zendrop as always, been using it for a year. Fast shipping for customers, amazing customer support, and overall good dropshipping platform with good profit margins! Thank you Harvey and the whole team

TickcleT

May 30, 2025  on Shopify

Five stars for Shiza. She is helpful and quick respond and take care my questions.

Womedsup

May 29, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Outstanding First-Time Experience! I had my very first sale, and unfortunately, the item turned out to be out of stock—what a bummer, right? I reached out to Zendrop Support not expecting much... but I was blown away! In less than 30 minutes, I received a prompt and professional reply from Harvey Khan, who not only explained the situation clearly but also guided me step-by-step on how to handle it. He even suggested practical alternatives to offer my buyer. To look for a similar product on Zendrop, make the offer, to avoid missing the sale. I did. Exceptional service, fast response time, and genuine support. This level of customer care is rare and deeply appreciated, especially for someone just starting out. Thank you, Harvey, and Zendrop! You’ve earned a loyal user. — GG. Womedsup

Elpis Luxe & Co.

May 26, 2025  on Shopify

Today, Merjerrie assisted me with my questions and concerns, came to my rescue, and helped me solve the problem. I am very grateful for her support, especially since we are under much work pressure. Krisnalyn also helped by quickly reporting the issue. Thank you so much to the entire team!

PetHealthWellness

May 25, 2025  on Shopify

Great service from Liezel! Very helpful.

FLERIXE

May 25, 2025  on Shopify

i like zendrop

Moderndition

May 24, 2025  on Shopify

good

My Store

May 23, 2025  on Shopify

Zendrop has the best customer service response. They respond fast and provide solution to most of my needs . I truly recommend zendrop if you want to run a successful store without experiencing problem with customers inventory.

Poshiva

May 21, 2025  on Shopify

Jacob was super helpful today! I was confused about something and he was patient and answered all my questions. A++++

My Store

May 21, 2025  on Shopify

I've had a great experience with Zendrop so far! The support team is quick, friendly, and truly helpful—especially Liezel, who went above and beyond to assist me. The platform is incredibly easy to use and loaded with features that make managing my store so much smoother. Highly recommended!

Éclat Lumière

May 19, 2025  on Shopify

Exceptional support! Rafaela was incredibly helpful, professional, and fast in assisting me with the verification process. Everything was handled smoothly and efficiently. Highly recommend!

parablues

May 19, 2025  on Shopify

Great support and easy to use tools to make everything smooth and convenient! Customer support is top tier!

QuickFixGuadget

May 16, 2025  on Shopify

As a student new to dropshipping, I didn’t know much at the beginning, but Zendrop has truly helped me. Their platform is easy to use, and whenever I had questions, their support team was very responsive and guided me step by step. I really appreciate how they took the time to explain things clearly. Thanks to Zendrop

Zyron.es

May 16, 2025  on Shopify

My Store

May 16, 2025  on Shopify

Rose assisted me with my order mistake and she was very nice, and helpful, problem solve. I have been using Zendrop for 2 months and it’s been so easy to fulfill the orders. Appreciate the Zendrop Team for all the support, thank you.

The Paws Patch

May 16, 2025  on Shopify

Noblef

May 15, 2025  on Shopify

Jacob was very helpful. I had a few questions about a product and he was able to answer them, so I can move forward.

Forge & Thrive

May 14, 2025  on Shopify

Great shipping times, excellent product quality, and an immediate customer service response system. Highly recommended for anyone doing dropshipping!

World Obsessed

May 13, 2025  on Shopify

Hands down the best experience I've had. I found Zendrop through Davie Fogarty's YouTube video and I'm blown away by their transparency with product and shipping prices. But what really impresses me is their customer service - super helpful and lightning-fast responses, often within 2 minutes. Pauline was fantastic. Definitely sticking with Zendrop

Scroll to Top