Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

My Store

Aug 24, 2024  on Shopify

it was great customer support did a excellent job in giving me every detail about my subscription with no problem and im satisfied with the outcome.

LightWave Designs

Aug 23, 2024  on Shopify

Juan was very helpful. I needed to contact customer service and he quickly got my issues all sorted out. Saved me hours of frustration. I am loving the selection so far. Love that there are products that ship from the US so shipping is better for my clients.

ErgoFit™

Aug 22, 2024  on Shopify

Zendrop has been fantastic fulfillment service for my ecom store. Their platform is easy to use, and their product range is large. What really stands out is their customer support. Pretty much every time I have had a conversation with support, they have always been extremely helpful and just put out great vibes. Highly recommend Zendrop to anyone needing reliable fulfillment and great customer service.

wearslipshark

Aug 22, 2024  on Shopify

Great customer service from the team! Real time response and helped me with what I needed! :)

Jayz Deals

Aug 21, 2024  on Shopify

great

Zandano.nl

Aug 21, 2024  on Shopify

Great service, they have a verry fast response!

JOGGYPAWS

Aug 21, 2024  on Shopify

quick response and easy to work

LILO-STORES

Aug 21, 2024  on Shopify

As a new dropshipper it is very easy app, to find all the needed products at really good prices and fulfillment. Don't forget, everything for 0 money! Exellent support services, answering everything you need at record time!

ASHERAMA Trends

Aug 20, 2024  on Shopify

The customer support is fantastic. They answered all my questions even though I'm still on the Free Plan.

Especially leather

Aug 20, 2024  on Shopify

recommend. Great customer support

Pennyworth Lane

Aug 20, 2024  on Shopify

Can't say enough great things about Zendrop. Their support team is always very responsive no matter what time of day. The integration to the store is seamless and immediate so fulfilling orders is a great experience. Not only do they have a great catalogue of products to sell from immediately but their ability to source products is just as great. Dashboard is simple to use and effective

Love Link

Aug 20, 2024  on Shopify

By far the fastetst and best support ive ever had with dropshipping - handling return or refunds is super easy and any issue the team helps you with is resovled in minutes. this is the second account ive left 5 stars with for zendrop. not overdoing it here they are just litrally that good.

RoseMD

Aug 20, 2024  on Shopify

good

Urneva

Aug 19, 2024  on Shopify

Absolutely love their customer service every time i've gotten stuck on something they have always be so eager to help figure it out definitely recommended.

Delphia

Aug 19, 2024  on Shopify

I was attended by Ian. He was so kind and helpful. I strongly recommend zendrop, i believe is one of the best suppliers

CubNotes™

Aug 19, 2024  on Shopify

BABY SAFE GEAR

Aug 19, 2024  on Shopify

I really appreciate Jobelle and her quick action to help us. We are new to this and she really makes the effort to help us understand the entire system. Kudos to Jobelle

GoPaw

Aug 19, 2024  on Shopify

Love them so far. Excellent support and great service.

Il mio negozio

Aug 19, 2024  on Shopify

Awesome app that is helping me get started with Dropshipping. Fast, easy to use and with a great user experience. Best I've found so far. Top customer support!

vextay

Aug 19, 2024  on Shopify

pretty good

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