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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (874)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Ibeautylove

Oct 02, 2024  on Shopify

Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!

Home Decor Niche

Oct 02, 2024  on Shopify

Its a Great place where you can fullfill all of your orders, And the customer Support and help centre is vvery good and are with quick responses.

Life Essentials

Oct 02, 2024  on Shopify

Jemima helped me get into a webinar, which had tech issues! Thank you!!

Nowkhaz

Oct 01, 2024  on Shopify

Support is really Awesome, Especially Shiza in support really helped for solving the issue patiently and courteously.

Lymestone Treehouse

Oct 01, 2024  on Shopify

Very good to deal with. Seem genuinely keen to make your eComm store successful.

Parsons' Projects

Oct 01, 2024  on Shopify

Easy to integrate products, over a million products to choose from, lots of videos to learn from.

Vibro

Oct 01, 2024  on Shopify

zleepyz

Oct 01, 2024  on Shopify

First impression; Great customer service!

Sojourn

Oct 01, 2024  on Shopify

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Everyday LUXE

Oct 01, 2024  on Shopify

I’ve been using Zendrop with my Shopify store, and it has completely transformed my drop shipping business! The integration is seamless, making it super easy to import products and manage orders. The product selection is fantastic, offering fast shipping options, which has significantly improved my customer satisfaction. I love the automation features, especially the automatic fulfillment and real-time order tracking which saves me so much time and effort! If you're looking to streamline your drop shipping business, Zendrop is a game changer. Highly recommended

B&M TECH

Oct 01, 2024  on Shopify

Support is very responsive & helpful, I really appreciate it! I just started and Zendrop is very user friendly and easy to use.

LuxeGlowChic

Oct 01, 2024  on Shopify

Zendrop is a great platform to use with Shopify, and their customer support is exceptional. Highly recommended if you are looking for easy and reliable fulfillment services.

Min butik

Oct 01, 2024  on Shopify

I am new to Zendrop. However, when I face technical issues and reach out to their customer service team, I received really quick replies and amazing customer support. Thus, I feel really confident that they will do an amazing job if any our customers have issues or questions about the delivery. Further, it is also difficult to find great dropshipping suppliers that offer quick shipping speed to several countries in Europe. Therefore, I can highly recommend them, especially if you are in Europe.

EarthPulseTherapy

Oct 01, 2024  on Shopify

Very happy with Zendrop, easy integrations, great prices and fullfilment, easy to use and always fast help!

Aventra Beauty

Oct 01, 2024  on Shopify

Great experience so far, good(quick) customer support and always helpful with resolving issues

Retro Product

Oct 01, 2024  on Shopify

Zendrop is a great app for Dropshipping even for a beginner like me. Juan one of the Customer Support Team Member helped me a lot. He is really Generous person. Thanks again Juan.

floralle

Oct 01, 2024  on Shopify

Great customer service

Wintique

Sep 30, 2024  on Shopify

I had a question about a problem I was experiencing and I got help within minutes. The help I got was really good and helped me with the problem! 5 stars 100%

Mibero - Oslo

Sep 30, 2024  on Shopify

Goede klantenservice, snelle levering

RebelFeet

Sep 30, 2024  on Shopify

Muy profesionales y ayudan en todo lo posible, una atención al cliente excelente

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