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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (10,516)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

SHOPVISTA

Sep 17, 2024  on Shopify

Very very responsive support team. Kudos ZENDROP

betterpricedeals

Sep 17, 2024  on Shopify

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

Smylus

Sep 17, 2024  on Shopify

Customer service is Incredible, they respond in no time and they are really helpful.

Glam Spa Beauty Shop

Sep 17, 2024  on Shopify

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Lauryn's Dream

Sep 17, 2024  on Shopify

I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do

My Urban Goods

Sep 17, 2024  on Shopify

I am 100% new to drop-shipping and didn't even know that Shopify existed. It has been a slow learning process and have made several mistakes setting up my account in Shopify. But the only thing that is easy for me to understand and handle is Zendrop. And whenever I get stocked, I use the chat box and there is always someone ready to assist me. I love using Zendrop. It has made my drop-shipping journey much easier.

Verano

Sep 17, 2024  on Shopify

good service

misskissingyou

Sep 16, 2024  on Shopify

I could not complete my task on my online store. Ammar found the problem and had a step by step solution. I found him professional, efficient and easy to communicate with.

My Store

Sep 16, 2024  on Shopify

I just join Zendrop and had an issue to connect my existing shop. I admit that I didn't read it through but relied on AI stuff to connect. That created the issue. I was embarrassed. I fired up a chat and didn't expect that much this late. You know what, Jo was helping promptly and the issue was resolved super quick. Thank you for your support, Jo and Zendrop.

My Store

Sep 16, 2024  on Shopify

Zendrop has been amazing and has been a great tool to get my ecomm store going! The education platform has been crucial to getting my store set up!

Hair Haven Essentials

Sep 16, 2024  on Shopify

Fantastic Customer Service. Helped me to resolve my issue speedily.

Crystalline Prana

Sep 16, 2024  on Shopify

Customer service is top notch! They helped me with exactly what I needed to get back up and running! Thank you!

My Tiny Crab

Sep 16, 2024  on Shopify

very reactive and fast support, clear answers, thanks again !

FURtastic JOYs

Sep 16, 2024  on Shopify

Super happy with the support team from Zendrop, always quick to respond and eager to help. The app is easy to use and I love searching for new products to add to my range. Great product selection. Could not recommend Zendrop highly enough.

FutuFlex

Sep 16, 2024  on Shopify

The support team helped me out solving the problems with my account. Big thanks to Mariane

My Store

Sep 16, 2024  on Shopify

Great platform for the auto DS . Highly Recommended

My Store

Sep 16, 2024  on Shopify

I was having some issues with my initial promo code for signing up and the issue was resolved satisfactorily. Off to a good start.

Pet-Workers

Sep 15, 2024  on Shopify

Really amazing service. A blessing after my aliexpress nightmare

K & S Concepts Inc

Sep 15, 2024  on Shopify

ZENDROP is wonderful.. I was new to this whole E-Commerce game and tried to research a lot, but Youtube videos were all the same, and basically led me to Zendrop.. Well lets just say, every day I am surprised on how easy they have made my experience. They are very friendly and informative and quick to respond. No waiting days.. Easy to find products and smooth syncing to my store.. I tried a couple of the others and cancelled after a week. Zendrop is the best one.. They Got you covered.

Paws N’ Chill

Sep 15, 2024  on Shopify

they are super helpful with anything you need done, i personally recommend this if you need a good supplier. They let you test sample the products and you get them to your house before you start selling them theyre great highly recommend!

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