Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Dripzy

Sep 15, 2024  on Shopify

Good costumer support

bluemoonbenelux

Sep 15, 2024  on Shopify

The customer service is always ready to help you

GreenPaws

Sep 15, 2024  on Shopify

they have the most professional customer service worker named Mariane. Who helped me with a little problem in no time! made my day so much better in a few min!

Trendtwist

Sep 15, 2024  on Shopify

Recently joined Zendrop and I am absolutely amazed with their customer service response time. Ian was very helpful and immediately sorted it out for me.

Drinkee.

Sep 15, 2024  on Shopify

quick replies

Egga Concept

Sep 15, 2024  on Shopify

I’ve been using Zendrop for a while now, and the customer service has been outstanding every step of the way. Anytime I’ve had a question or faced an issue with orders or products, their support team has been incredibly responsive, often getting back to me within minutes. They are always friendly, patient, and willing to ensure everything runs smoothly.

FLEX SPORT

Sep 14, 2024  on Shopify

LIGHTS

Sep 14, 2024  on Shopify

Super friendly-to-beginners app, i got a free month once they knew that i am not financially ready to begin my drop-shipping journey! who else does that? Plus, the customer service staff is extremely professional with an almost-instant response, in my case her name was Mariane.

Glow Vibes Chic

Sep 14, 2024  on Shopify

Zendrop help was so knowledgable! Super helpful and I was able to talk to a human within seconds!

Bert's Emporium

Sep 14, 2024  on Shopify

I had an issue with a different platform. I found Zendrop and they helped me find the product, and link everything properly. Now I can fulfill the order. Mariane was very patient and very helpful.

Royal Car

Sep 14, 2024  on Shopify

De var väldig häjlpsam

clancoo

Sep 14, 2024  on Shopify

great app especially the help center and the product sourcing

Katherine Rogers

Sep 13, 2024  on Shopify

If you're looking for an unparalleled dropshipping experience that balances simplicity, The customer service is excellent, and they offer a wide collection of items. I would definitely recommend ...

Cutieprint

Sep 13, 2024  on Shopify

Very helpful customer service, very good app!

Nur by Meshal

Sep 13, 2024  on Shopify

Beautiful and easy-to-use interface and amazing customer service esp Juan. Best man

Komforth

Sep 12, 2024  on Shopify

I am using Zendrop and I am very happy with the software. It works well and it is trustworthy! Customer support is amazing, they answer very quickly with good and useful answers

Benelus

Sep 12, 2024  on Shopify

fast and professional support

Dynasty Shops

Sep 12, 2024  on Shopify

Good customer service

OTAKU ANIBOY

Sep 12, 2024  on Shopify

Brilliant app and very supportive customer service. Easy to follow up and as a new in drop shipping this app really helped my journey

Mavenish

Sep 12, 2024  on Shopify

As a newcomer to Zendrop, my experience has been impressive, particularly thanks to their outstanding customer service team. They've been incredibly responsive and helpful, ensuring I have all the information I need to get started. Overall, Zendrop offers a smooth and supportive user experience that's perfect for beginners.

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