Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

The Organic Remedy

Sep 19, 2024  on Shopify

Shiza was wonderful texting back and forth. She helped me through my mess up. Even gave me instructions on how it fix it. Thank you so much

NordicTwist

Sep 19, 2024  on Shopify

Very good service, very nice guy. Very respectful and helpful. Thank you

FestiveFinds

Sep 19, 2024  on Shopify

Locxuries

Sep 19, 2024  on Shopify

Continuing my service with Zendrop, I get the BEST customer service. The agents respond fast as heck! They give me information beyond the general "ai help" so they are actually helping me. Never, have they made me feel I have asked too many questions. I'd like to thank Jobelle personally, who have helped me recently, continue to feel this way <3

B-Products

Sep 19, 2024  on Shopify

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had janelle helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

SHIP SMART

Sep 18, 2024  on Shopify

I actually bought a trial for $70 and I instantly contacted them and they gave me a refund of all my money, no questions asked immediately

Kam Kam

Sep 18, 2024  on Shopify

So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,

Custom Apparel Center

Sep 18, 2024  on Shopify

Nyka was very extremely helpful in troubleshooting an issue for me and it was resolved quickly so thanks again and keep up the good work!

AuraAvenue

Sep 18, 2024  on Shopify

Good

VXR

Sep 18, 2024  on Shopify

Super happy with the support team from Zendrop, always quick to respond and eager to help. Great product selection. Highly recommended

My Store

Sep 18, 2024  on Shopify

Zendrop is an excellent platform for eCommerce and dropshipping. Their responsiveness is superb – they answer queries promptly and thoroughly. The team’s professionalism is evident in their expertise and how efficiently they manage everything. What truly stands out is their patience. They take the time to guide you without rushing, making the process easy to follow. If you’re serious about building an online business, Zendrop comes highly recommended

Purriffic Pals

Sep 18, 2024  on Shopify

Awesome support from Zendrop, very prompt and helpful whenever needed at the drop of a hat!

Lush Life Goods

Sep 17, 2024  on Shopify

I discovered Zendrop on YouTube, and it really surprised me! Zendrop is perfect for dropshipping, I believe it is the best platform of all, due to its fast delivery and great product quality! I needed support to request a MEASUREMENT CHART for a product, in less than 10 minutes I was answered, within 24 hours I had the table in hand with all the information. Rating 10/10

My Store

Sep 17, 2024  on Shopify

I had an issue with my accounts free trial having just set up a Zendrop account. I reached out to support and Shiza sorted it out for me promptly, smooth sailing from here!

All Durs

Sep 17, 2024  on Shopify

muy buena pagina con muchas ventajas. a la ves muy buena la ayuda de los asistentes

SHOPVISTA

Sep 17, 2024  on Shopify

Very very responsive support team. Kudos ZENDROP

betterpricedeals

Sep 17, 2024  on Shopify

If you're looking for an efficient and professional service for order fulfillment, Zendrop is the right choice. Their customer support is outstanding! Jobelle helped me find a product, and the whole process was incredibly quick and easy. I highly recommend Zendrop to anyone seeking convenience and top service!

Smylus

Sep 17, 2024  on Shopify

Customer service is Incredible, they respond in no time and they are really helpful.

Glam Spa Beauty Shop

Sep 17, 2024  on Shopify

Ok! So these is probably a little frustrating signing up and linking Shopify to Zendrop. But I was helped my Jemima who was so patience with me and walked me through my login and helping me connect to my Shopify. I really to like this app and the flow of picking the products along this the features. I give this a 5 star review because Jemima assisted me when I had no idea what was going on and was kind during the processes. Thank you again Jemima

Lauryn's Dream

Sep 17, 2024  on Shopify

I wish i could do a 10 * i was recently the victim of scam on my store and Zendrop customer care was so freaking awesome. They never stop until everything was back to normal, thank you so much for the great work ethic, empathy and consistence everyone put into the work. Even when i told them to just deactivate and I’ll start over, they didn’t let me. I’m so grateful for everyone, a huge thank you for been so awesome at what y’all do

Scroll to Top