Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,410)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

GoodiExpress

Sep 24, 2024  on Shopify

What a great customer service. All the Zendrop team is very helpful.

TruGlo Fit

Sep 23, 2024  on Shopify

Easy to navigate and add products to my store.

Wearluxe

Sep 23, 2024  on Shopify

Absolutely amazing. Efficient with orders and customer service and all of the analytics .Everything is visible in one place and quick and easy to find.

MYSKIN

Sep 23, 2024  on Shopify

Zendrop is very helpful and very much on the ball with things, sorting out any problems you may have.

Leah Begum

Sep 22, 2024  on Shopify

uper happy with the support team from Zendrop,Thanks Joshua for aiding me at Zendrop, it is certain I'll be coming back to you for more help in the future.

Vivareflex Online

Sep 22, 2024  on Shopify

the technical support has been really helpful. I am pleasantly surprised

Charger World

Sep 22, 2024  on Shopify

Very helpful, quick respond, and patient with me. Even though it was hard for me to follow a simple step very patient with me till the issue was solve. Recommend them to everyone

Kheori

Sep 22, 2024  on Shopify

Had a question for the customer success team and they were quick to respond and provide helpful feedback. Was happy to chat with an actual person as well!

TimelessTunesVinyl

Sep 22, 2024  on Shopify

Had some trouble with a free trial promotion and the customer service team, specifically jobelle, helped me straight away and had it resolved. Loving zendrop!

Sunshine Wolf

Sep 22, 2024  on Shopify

Jobelle was a great help with my 403 connection error. It took less than 15 mins to be completed—sigh of relief. I can add my products.

MostlyWoman

Sep 22, 2024  on Shopify

De service is top! Altijd vriendelijke medewerkers die je bij alles helpen. Ook het assortiment is super breed en veel keuze.

Amazify

Sep 22, 2024  on Shopify

2 out of 2 products that i've sold have had stock issues, but both times the support team resolved the issue very quickly you will have to contact customers asking them about replacements, but it's part of the job

ARYCHA

Sep 22, 2024  on Shopify

I appreciate the customer support, quick and well informed

Mitero

Sep 20, 2024  on Shopify

I just started using this app, and so far, I’m really impressed. The interface is clean and easy to navigate, and everything works smoothly. Support is especially useful! I’m excited to explore more. Definitely worth checking out!

Blazzy

Sep 20, 2024  on Shopify

Amazing support, its the best platform to use with shopify. Perfect prices, perfect delivery dates and amazing support!

ShopTrends4Me

Sep 20, 2024  on Shopify

Easy to add products to the site, and the 24/7 tech support is EXTREMELY helpful, I can get ahold of them at even the most absurd hours of the night, and they're always quick to respond. They have my vouch!

Xavkip

Sep 20, 2024  on Shopify

Absolutely perfect dropshipping app

Footcare.com

Sep 20, 2024  on Shopify

Happy with the customer service. Juan did a great job clearing up my confusion on my newly built store. Thumbs up!

YourTakeOff

Sep 20, 2024  on Shopify

I recommande this app to all store owners that want to dropship. Very well organized and daily updates with new products

Futuri Produce

Sep 20, 2024  on Shopify

Jo, on the support team helped me out so much with my Zendrop account! and i just love Zendrop :D

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