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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Reviews (10,515)

Overall rating
4.7

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

VISM

Mar 07, 2025  on Shopify

I had a fantastic experience with Zendrop! From the moment I reached out, their team was friendly, professional, and genuinely eager to help. They went above and beyond to address my concerns promptly and efficiently. A special thanks to Shiza for their patience and dedication—truly exceptional service! It’s rare to find such outstanding customer support these days, and I genuinely appreciate the effort. I’ll definitely be returning and recommending Zendrop to others!

Bellezzawow

Mar 06, 2025  on Shopify

I have not actually tried this site in terms of linking my store to the site and reviewing its features, but I contacted customer service to inquire about many questions, specifically with Mr. Harvey, he was very kind and quick to answer my questions and very patient with me, I thank him for his effort and good communication with people, in principle the customer service is excellent, and this ensures providing comfort and safety for customers in the event of any problem, thank you

Estes Brands, LLC

Mar 06, 2025  on Shopify

The products and technical support at Zendrop is amazing. All of my questions were answered in a quick and professional manner. Thank you. Harold Estes, CEO Estesbrandsllc.com.

Avinos

Mar 06, 2025  on Shopify

Great app and awesome support as always! I was just helped by Merjerrie and she did a phenomenal job. Keep on going team !!

Livvee

Mar 05, 2025  on Shopify

The service is great! They respond quick and really make the effort to help you with questions and come up with a solution. My great experience was especially with Brenda Sorongclo. She keeps you updated and she will do her best to help. Lovely!

Elvallo

Mar 05, 2025  on Shopify

My experience with zendrop is amazing, They have winning products and their chat support are really amazing . Highly Recommended!

Sayby’s Sanctuary

Mar 05, 2025  on Shopify

I'm pleased with my first experience chatting with Zendrop, Faye. My subscription and account issue was understood and dealt with quickly and sufficiently. Many thanks.

Forever Glow

Mar 04, 2025  on Shopify

customer service is very good. very responsive with quires and issues thanks Faye

gadgetace.zone

Mar 04, 2025  on Shopify

Mariane did a fabulous job explaining to me the ends and out of my problem I was having and gave me understanding. So that I may proceed in my business.

Otter Comfort

Mar 02, 2025  on Shopify

They are very quick if you have any questions or issues! The best fulfillment service I have ever used and I have tried many!!

Fursbliss

Mar 02, 2025  on Shopify

excellent..very helpful!

Completum

Mar 01, 2025  on Shopify

Blended Fusions

Feb 28, 2025  on Shopify

Mariane was great! She resolved my issue quickly.

Sashinco

Feb 27, 2025  on Shopify

SipNGo

Feb 26, 2025  on Shopify

Maya was a great help. In the space of a few minutes, she was able to identify the issue and resolve it. Great customer service !

Fenix-Direct

Feb 26, 2025  on Shopify

Had some issues with linking products due to a software bug, I got into contact with Nyka, she was lovely & understood my issues straight away, she passed on my information to the technical team and my issues was resolved within a matter of minutes. Thank you Nyka. 10/10 customer service.

Barely Beautiful

Feb 25, 2025  on Shopify

Zendrop has been a game-changer for my Shopify dropshipping business! The app makes sourcing and fulfilling products effortless, with fast shipping times and reliable suppliers. The automation features save my team a ton of time, and the seamless Shopify integration keeps our operations running smoothly. Plus, their customer support is responsive and helpful whenever we need assistance. Highly recommend for anyone looking to scale their dropshipping store efficiently!

Lundero

Feb 25, 2025  on Shopify

Very easy to use platform, great customer service and way faster shipping time then most of other platforms!

HomeStash

Feb 25, 2025  on Shopify

Simplifies e-commerce process a whole lot. Zendrop isn't the cheapest option out there, but their user interface is very clean and most importantly their customer support is very reactive. If you can spare the money I definitely would recommend!

Adornix

Feb 24, 2025  on Shopify

Zendrop Is the best Supplier For Me At The Moment. :)

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