Easy to use, smooth fulfillment, and the support team is good. Makes dropshipping way easier. Highly recommend.

As a brand-new Shopify store owner preparing for launch, I’ve had a lot of moving parts to manage - and Zendrop has been extremely helpful during this learning curve. When I ran into a supplier/sync issue with one of my early orders, their support team responded quickly, took the situation seriously, and followed through with clear communication and updates. They were transparent about what happened, confirmed the shipment status, issued the refund correctly, and reassured me that they’re monitoring my SKU going forward. What I appreciate most is that Zendrop didn’t dismiss the issue - they treated it professionally and stepped in to help resolve it, which matters a lot when you’re in the early days of building trust with customers. No platform is perfect, but what makes a difference is how fast and how well the team supports you when challenges happen - and Zendrop has shown up for me when it counted. Thank you again for your support. I’m continuing to test orders right now as part of my launch readiness process, and I’m looking forward to scaling with Zendrop. Founder of NuYOU360™

Super user friendly and easy to use.

Dear Mariane, Thank you for your great support and cooperation. I really appreciate your fast responses, continuous follow-up, and professional approach. It was a pleasure dealing with you.

Nina and everyone else who has helped me with issues or just questions in general have been very responsive and helpful!

Zendrop has been a plasent experience specifically the private agent program. I believe this is the best private agent experience you can get. Custom pricing, bulk orders, fulfillment method flexibility, different carrier options, and options like custom packaging make Zendrop the absolute best.

Despite a few initial issues, the fulfilment team showed great dedication in resolving everything promptly and professionally. Their willingness to take responsibility and ensure all problems were fixed truly made a positive difference.

Been working With Zendrop Like year now and honestly the best supplier for dropshipping or Ecom staff super friendly and overall pricing and help relly awesome

I like the whole idea of Zendrop! They're open in their policies and they let you know what you need to know ahead of time and if you have any issues with anything they're right there customer service is a blast and they're very efficient. I wouldn't hesitate to give them a thumbs up so I think you should too!

Switching to Zendrop has easily been the best decision I have made for my business! Other fulfilment apps simply do not compare to the ease and support of Zendrop. It is incredibly easy to use and their private agent network is incredibly sufficient for my business, someone is always there to help with any issue that I may have and sort it straight away, as well as business planning and finding new products. I really recommend trying out Zendrop as you will not regret it. Special thanks to Sharmaine Dagos from the team for always going above and beyond to help in any way possible. 10/10

I have had a good experience using zendrop. Most of my orders arrive pretty quickly for international shipping. The response time from support is also very quick and they are helpful when questions come up. Would definitely recommend.

Top superbe, il on répondu à mes attente et toujours disponible.

My experience using Zendrop has involved the typical learning curves of a growing business relationship. A significant turning point for my store was gaining access to their Private Agent Program. This dedicated team has profoundly impacted my business's scaling and intentional operation. The core benefit is true partnership: we can communicate clearly, resolve issues swiftly, and work through pricing, fulfillment, and logistics together, rather than just submitting tickets to a queue. This shift provided the confidence and stability needed for growth. I especially want to recognize Michaela and her team, who have been genuinely great to work with. They’re responsive, professional, and consistently show a willingness to collaborate and improve outcomes together. That kind of support matters when you’re building something long-term. Zendrop functions best when viewed as a business relationship, not merely a software tool. For store owners committed to serious, responsible building, testing, and scaling, the Private Agent Program offers substantial value. I greatly appreciate the progress and teamwork we've established.

Got some great stuff if you are in the private agent program. Quick service and tons of options.

I am very satisfied with the excellent support and clear communication. The company offers a wide range of opportunities, including branding and stock availability, and provides all the products one may need. Overall, a very positive experience.

Zendrop has very good support, good pricing and their automation is on point. I recommend them for beginners as well as advanced dropshippers.

Excellent service with a personal touch! I've been using Zendrop's Private Agent plan for a while now and it's been a great experience. What really stands out is the personal support – you're not just a number here. Special shoutout to Erina who handles all the factory connections and price negotiations. She's been doing a fantastic job sourcing products and getting us the best deals. And big thanks to Sharmaine Dagos for managing our Zendrop account so well – always checking in and making sure everything runs smoothly. If you're looking for reliable fulfillment with actual human support, I can definitely recommend the Private Agent plan. It makes a real difference when you have dedicated people in your corner. Keep up the great work, team!

I must admit that although i am working just 6 months with Zendrop the customer service department make a huge difference. Shawn and Jo are out of this world.Their response time ...within minutes! That builds confident and assurance that at least you are not alone in the middle of the ocean. Thank you guys! Amazing Job.

Great, fast and reliable customer service. A bonus with an AI assistant that answers all your questions all the time. I did not get charged for anything I didn't pay for, when the trial was over it was automatically changed to a free plan. So I'd highly recommend Zendrop!